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Hotmail emailtracking not working in webmail #3946

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simonschaufi opened this issue May 21, 2013 · 5 comments
Closed

Hotmail emailtracking not working in webmail #3946

simonschaufi opened this issue May 21, 2013 · 5 comments
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.

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@simonschaufi
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I sent out HTML Emails with a piwik tracking pixel which works very fine exept for everybody that uses outlook.com as webmail.

the problem is that outlook.com uses a proxy to fetch the piwik image and changes the url slightly:

working:

piwik.php?idsite=1&rec=1&idgoal=2&_rcn=CampainName&_rck=example@hotmail.com&_cvar=%7B%221%22%3A%5B%22email%22%2C%22example%40hotmail.com%22%5D%7D

not working (this is what outlook.com creates):

piwik.php?idsite=1&rec=1&idgoal=2&_rcn=CampainName&_rck=example@hotmail.com&_cvar=%7B%221%22%3A%5B%22email%22%2C%22example%40hotmail.com%22%5D%7D
@simonschaufi
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the not working part should look like this:

piwik.php?idsite=1&rec=1&idgoal=2&_rcn=CampainName&_rck=example@hotmail.com&_cvar=%7B%221%22:%5B%22email%22,%22example%40hotmail.com%22%5D%7D

@simonschaufi
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simonschaufi commented May 22, 2013 •
edited

when i call this "not working" url directly in the browser, piwik still tracks the visit. i don't know where the problem is hidden but it is definitely not working when i open the email in webmail.

@mattab
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mattab commented May 23, 2013

Please ask in the forums: http://forum.piwik.org/

PS: both URL look the same

@simonschaufi
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simonschaufi commented May 23, 2013 •
edited

hi matt, please have a look at comment 1!

i corrected the not working url there.

@simonschaufi
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please reopen!

This was referenced Apr 23, 2022
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@mattab @simonschaufi