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Piwik not tracking the hash #3937

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anonymous-matomo-user opened this issue May 15, 2013 · 6 comments
Closed

Piwik not tracking the hash #3937

anonymous-matomo-user opened this issue May 15, 2013 · 6 comments
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.
Milestone
1.12

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@anonymous-matomo-user
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Even with _paq.push(false); I cannot get Piwik to store the hash part of my URL. It is not visible in the "Visitor in real-time" widget, the "Vistor log" nor the "Actions > Pages".

This problem appear since the last update (1.11.1). Before it was working with no problem.
Keywords: hash, 1.11.1
@mattab
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mattab commented May 27, 2013

it is working for me in the latest beta: http://forum.piwik.org/read.php?2,103795

please upgrade to 1.12-b21 at least and then try again ?

@anonymous-matomo-user
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I have updated to the 1.12.b22. I still have the problem.

@mattab
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mattab commented May 27, 2013

Can you confirm you enabled the hash tags as explained in this new FAQ i just added Tracking Hash Tags in Page URLs Analytics report

@anonymous-matomo-user
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I don't understand. I can't find your FAQ on the page you gave me.
Here my tracking javascript code:

<script type="text/javascript">
      var _paq = _paq || [];
      _paq.push(["discardHashTag", false]);
      _paq.push(["trackPageView"]);
      _paq.push(["enableLinkTracking"]);

      (function() {
        var u=(("https:" == document.location.protocol) ? "https" : "http") + "://www.xxxxxx.com/";
        _paq.push(["setTrackerUrl", u+"piwik.php"]);
        _paq.push(["setSiteId", "1"]);
        var d=document, g=d.createElement("script"), s=d.getElementsByTagName("script")[0]; g.type="text/javascript";
        g.defer=true; g.async=true; g.src=u+"piwik.js"; s.parentNode.insertBefore(g,s);
      })();
</script>

@mattab
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mattab commented May 27, 2013

can you try again the faq page? http://piwik.org/faq/how-to/#faq_188
now it should work after deleting WP cache

@anonymous-matomo-user
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This is working now.

Thank you for the help.

@anonymous-matomo-user anonymous-matomo-user added this to the 1.12 - The Great 1.x Backlog milestone Jul 8, 2014
This was referenced Apr 23, 2022
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.
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Milestone
1.12
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@mattab @anonymous-matomo-user