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Hosting account shut down due to resource hungry Piwik!! #3842

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anonymous-matomo-user opened this issue Mar 18, 2013 · 1 comment
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Hosting account shut down due to resource hungry Piwik!! #3842

anonymous-matomo-user opened this issue Mar 18, 2013 · 1 comment
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Bug For errors / faults / flaws / inconsistencies etc. c: Performance For when we could improve the performance / speed of Matomo. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. worksforme The issue cannot be reproduced and things work as intended.

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@anonymous-matomo-user
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MY hosting account (which includes a few websites) was temporarily disabled a few minutes after updating to Piwik 1.11.1 and playing around with the new Live Map.

Hosting provider (Kualo) thought someone was trying to compromise the website as they registered a spike of 5000+ php calls in a very short time. So the account was disabled for an hour as per their "fair usage" policy.

Here's their comment:
"Unfortunately it may be that this module map is not exceptionally well optimised - looking at your logs it looks as though the vast majority are due to the live api method in piwik."

I've always used the other live modules and never had any resource problems. I'll stop using the map for now until the issue is addressed.
Keywords: Live, resources
@mattab
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mattab commented Mar 22, 2013

5000 calls in 1 hour ? Maybe you had the widget opened in several tabs at the same time?

By default it does a call every 5 seconds (you can change the time by overriding this config setting: https://github.com/piwik/piwik/blob/master/config/global.ini.php#L254 )

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Bug For errors / faults / flaws / inconsistencies etc. c: Performance For when we could improve the performance / speed of Matomo. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. worksforme The issue cannot be reproduced and things work as intended.
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@mattab @anonymous-matomo-user