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Piwik does not work in Internet Explorer 7 and 8 #3718

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anonymous-matomo-user opened this issue Jan 30, 2013 · 7 comments
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Piwik does not work in Internet Explorer 7 and 8 #3718

anonymous-matomo-user opened this issue Jan 30, 2013 · 7 comments
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Bug For errors / faults / flaws / inconsistencies etc. duplicate For issues that already existed in our issue tracker and were reported previously.

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@anonymous-matomo-user
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Piwik does not work in IE 7 and 8. The top menu shows but nothing happens when I click on any tab and reports. The widgets do not show, see enclosed picture.
This happened after the latest upgrade. Piwik works in FireFox but my organisation uses IE as a standard browser. It would be lovely if you could fix this bug. Thanx in advance!!
Best regards,
E
Keywords: Internet Explorer 7 and 8, IE 7 and IE8, bug
@anonymous-matomo-user
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Attachment: In IE 7 and IE 8 Piwik does not work
PiwikIEbug.bmp

@mattab
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mattab commented Feb 4, 2013

See : #3707

@anonymous-matomo-user
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Hi again!
This is still a problem for us :-( The fix mention in #3707 is for IE 9 and did not fix our problem. Piwik does not work in IE 7 and 8. I am grateful for any help and tip!
Best regards,
E

@mattab
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mattab commented Feb 7, 2013

working in IE8 http://browsershots.org/screenshots/42534362a441a58ff7faafd39a334088

IE7 seems graphs are not working, but not sure why.. http://browsershots.org/screenshots/fc2bc90459fe313fa878a75bae5635d3

please help us fix this issue as I dont know the problem!

@anonymous-matomo-user
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Attachment: IE 7 without widgets
IE7.JPG

@anonymous-matomo-user
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We got it to work in IE8. But not in IE 7. In IE 7 it looks different for us compared to your screenshot. In my picture (IE 7 without widgets) you can see that no widgets are shown at all. We were thinking if this could be beause of some configuration that you make when you install Piwik. But we are not sure as a former employee installed our Piwik. I'll ask a collegue if he can help.

@anonymous-matomo-user
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We have decided not to put more effort into this as most of our users now use IE 8 and it works in IE8. Thanx!

@mattab mattab mentioned this issue Feb 4, 2013
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