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More than 100% of the visitors use Cookies. #3315

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anonymous-matomo-user opened this issue Aug 12, 2012 · 7 comments
Closed

More than 100% of the visitors use Cookies. #3315

anonymous-matomo-user opened this issue Aug 12, 2012 · 7 comments
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@diosmosis
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Bug For errors / faults / flaws / inconsistencies etc. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. worksforme The issue cannot be reproduced and things work as intended.
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1.10

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@anonymous-matomo-user
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According to our Piwik system, 100.5% of our visitors use the plugin "Cookies", i.e. have Cookies enabled. I don't know if it is a display or calculation error but a number greater than 100% seems slightly strange.
@anonymous-matomo-user
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Attachment: Screenshot of the error
screenshot.png

@anonymous-matomo-user
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Replying to TuXx:

According to our Piwik system, 100.5% of our visitors use the plugin "Cookies", i.e. have Cookies enabled. I don't know if it is a display or calculation error but a number greater than 100% seems slightly strange.

Addition: the error occures only if we choose more than one day as period of time

@robocoder
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See #2962. This was fixed in Piwik 1.8. Historical data is not truncated.

What version are you using?

@anonymous-matomo-user
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Replying to vipsoft:

See #2962. This was fixed in Piwik 1.8. Historical data is not truncated.

What version are you using?

Piwik 1.8.2

@mattab
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mattab commented Oct 19, 2012

Let's cap the % cookie use at 100% to be safe & not confusing.

@halfdan
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halfdan commented Oct 23, 2012

The problem is in archiveNumericValuesGeneral in core/ArchiveProcessing/Period.php. The nb_uniq_visitors are handled separately here and not just simple summed up.

I had the same issue with my IPv6Usage plugin: When I processed periods, I simply summed up all IPv4 unique visits and IPv6 unique visits. The total number of IPv4+IPv6 unique visits was slightly bigger than nb_uniq_visitors for the same period. That resulted in >100% visits by protocol.

@mattab
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mattab commented Nov 24, 2012

we cant replicate on the demo it works when looking at daily or weekly or date range report. Maybe it was fixed earlier.

@anonymous-matomo-user anonymous-matomo-user added this to the 1.10 - Piwik 1.10 milestone Jul 8, 2014
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@diosmosis diosmosis

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Bug For errors / faults / flaws / inconsistencies etc. Major Indicates the severity or impact or benefit of an issue is much higher than normal but not critical. worksforme The issue cannot be reproduced and things work as intended.
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@diosmosis @halfdan @mattab @robocoder @anonymous-matomo-user