@mattab opened this Issue on April 5th 2012 Member

Piwik tracks detailed visitor information, and after a few months of use Piwik will contain interesting information about new and returning visitors. Currently, we display the list of visits in the Visitor>Visitor Log report, but there is no way to show a report for a specific visitor.

This ticket is about adding a new report specifically tailored to a visitor. THe report will show:

  • All visitor info
  • List of past visits and pageviews, downloads, outlinks, site searches, goal conversions, ecommerce conversions and product bought.
  • List the map showing where the user connected from
  • List the first/last visit information
  • List a summary of all visitor activity over time
  • Show a graph of the last visits

Also:

@mattab commented on September 19th 2012 Member

moved to #3490

@mattab commented on December 14th 2012 Member

Good idea to propose a "Widget" showing a given visitor information:

  • Provide PHP code snippet to include the Visitor Log, segmented to a particular visitor ID
    • Code will look at cookies to extract visitor ID cookie
    • Fallback to user IP if ID not found
    • Would call Live API with segment=visitorId==X or segment=visitorIP==Y
  • maybe we should provide a new widget view for visitor Log for one visitor only: for example listing vertically rather than in a wide row (Visitor Log), so that it looks nice when included in emails or websites
  • Output options:
    • Display in the page: for example, in a CRM one could load visits from a particular IP and display the few info from Piwik there
    • Include in an email the visitor log output.
@mattab commented on December 16th 2012 Member

See also a slightly related and interesting feature request: #2750

@mattab commented on December 17th 2012 Member

A cool idea that will enhance this report automatically #3622 detect and set usernames as Custom Variables

@anonymous-matomo-user commented on July 19th 2013

I'm insterested in this as well. We are building a CRM system and this would be a great feature to add.

Replying to matt:

Good idea to propose a "Widget" showing a given visitor information:

  • Provide PHP code snippet to include the Visitor Log, segmented to a particular visitor ID
    • Code will look at cookies to extract visitor ID cookie
    • Fallback to user IP if ID not found
    • Would call Live API with segment=visitorId==X or segment=visitorIP==Y
  • maybe we should provide a new widget view for visitor Log for one visitor only: for example listing vertically rather than in a wide row (Visitor Log), so that it looks nice when included in emails or websites
  • Output options:
    • Display in the page: for example, in a CRM system one could load visits from a particular IP and display the few info from Piwik there
    • Include in an email the visitor log output.
@anonymous-matomo-user commented on July 19th 2013

Are there any way i can accelerate this feature getting done ?

Regards.
CRM systemet

I'm insterested in this as well. We are building a CRM system and this would be a great feature to add.

Replying to matt:

Good idea to propose a "Widget" showing a given visitor information:

  • Provide PHP code snippet to include the Visitor Log, segmented to a particular visitor ID
    • Code will look at cookies to extract visitor ID cookie
    • Fallback to user IP if ID not found
    • Would call Live API with segment=visitorId==X or segment=visitorIP==Y
  • maybe we should provide a new widget view for visitor Log for one visitor only: for example listing vertically rather than in a wide row (Visitor Log), so that it looks nice when included in emails or websites
  • Output options:
    • Display in the page: for example, in a CRM system one could load visits from a particular IP and display the few info from Piwik there
    • Include in an email the visitor log output.
@mattab commented on July 23rd 2013 Member

Definitely, get in touch with us at: http://piwik.org/consulting/#contact-consultant

@mattab commented on August 9th 2013 Member
  • Display Visitor ID in the report (from #4020)
@anonymous-matomo-user commented on August 10th 2013

In a3bc6979a99444f29da1aa7973338e3dcd72d309: Refs #3089, add initial visitor profile popup that uses dynamic data from Live plugin API. No client-side behavior yet & placeholder images still present.

@anonymous-matomo-user commented on August 10th 2013

In 050fd0ae52c9d245e9b3089d6b01662ce77aed0a: Refs #3089, initial visitor profile integration with UserCountryMap..

@anonymous-matomo-user commented on August 10th 2013

In b89b9bb907cceffee771b28ea63fec5273de3b88: Refs #3089, use proper loading text for visitor profile, tweak look, and add behavior for close button.

@anonymous-matomo-user commented on August 10th 2013

In d42f2f2abcb40db34013c5bf2218626d75261ba9: Refs #3089, fix namespace bug in PluginsArchiver.php, i18n & tweak visitor profile popup, and only display ecommerce info on visitor profile if ecommerce is enabled for the site.

@anonymous-matomo-user commented on August 11th 2013

In 4e582bc8a6ed42a942a28623d09480e491dbfc0b: Refs #3089, rewrote visitor profile html to organize data as rows w/ columns instead of columns w/ rows, removed unneeded map JPG, modified visitor profile LESS files to use constants for width/height, and removed footer of embedded user country map in visitor profile.

@anonymous-matomo-user commented on August 11th 2013

In 8d7b7dc59715ab817cd53def8260f32df298a996: Refs #3089, allow more than 4 custom variables to show in visitor profile via expanding div.

@anonymous-matomo-user commented on August 11th 2013

In 3b74ae5cdac37e16315c3a24ecf2591f742ca3c7: Refs #3089, add initial code for visit header clicking behavior.

@anonymous-matomo-user commented on August 12th 2013

In 70a0174744cfb16694a1a0d73ebeb6550685e6aa: Refs #3089, rewrite _actionsList.twig to use <p> elements instead of line breaks (for better looking visitor profile).

@anonymous-matomo-user commented on August 12th 2013

In 954c66c87034e6cc22ad8319a63a9f1f087f1520: Refs #3089, add click on individual visit behavior in visitor profile, make sure footer of usercountry map is not shown at all.

@anonymous-matomo-user commented on August 12th 2013

In 93e2098318669cbcfad468e2aa94f56f03952531: Refs #3089, added behavior for click on 'view more information' that loads more visits into the visit list.

Notes:

  • Fixed bug in reinitialise() of jquery.jscrollpane.js.
@anonymous-matomo-user commented on August 12th 2013

In a8439b11e5ba0e4cc85881158e2285d394c77712: Refs #3089, make minimum top of popover 15px instead of 106px.

@anonymous-matomo-user commented on August 12th 2013

In 7f71441d4a789014be654fa54d62cf98cd9ddb75: Refs #3089, use realtime map instead of usercountry map so as not to engage potentially slow segmentation.

@anonymous-matomo-user commented on August 12th 2013

In 685e8680418afd1d1de63197a4f3f30670429d9b: Refs #3089, remove some debugging code, fix warnings on PHP 5.5.

@mattab commented on August 16th 2013 Member

We discussed with the team and here is the full review:

  • Popover should have height set to auto. This way there is no need for the mini scroll bar in the popover. Remove the mini scrollbar.
  • Show location below user settings instead of top right
  • Move the left "Summary" above the "First/Last page" panel.
  • Hide the map by default
  • Add a link "Show map" that expands the popover to show the map below on left. Display link after Summary/First/Last panels.
  • Highlight the visit that is currently displayed on the top left
  • implement the 30-bars mini graph at top right: it will be awesome
  • in click on a bar graph, highlight the visit in the list + refresh details on the left.
  • New keyboard shortcuts: LEFT goes to "See more recent visitor" and RIGHT to "Next older visitor"
  • view more link: remove this link
  • Create new button, on the bottom of right column footer "Load more visits". When clicked, new visits are loaded and the popover automatically expands (height:auto). When there is no more visit to show write in light font eg. "All visits are already displayed for this visitor."
@anonymous-matomo-user commented on August 27th 2013

In 781a359104d704b98070096250f8a6d2d3ed7b22: Refs #3089, refactor visitor profile JavaScript & move it to new JavaScript file.

@anonymous-matomo-user commented on August 27th 2013

In eb00e8722bda06313d2c47719fe33865bd4a76e9: Refs #3089, reordered left side of visitor profile.

@anonymous-matomo-user commented on August 27th 2013

In 29b4cf8b7c712dc9bacd105043cb1fc5dff0db09: Refs #3089, make sure visitor profile can be opened via popover, document popover persisting functions in broadcast object and hide 'There is no data' message in embedded real time map in the visitor profile popup.

@anonymous-matomo-user commented on August 28th 2013

In fa88a9c473dc53da8af6db9f0ae8bfe6f91d3ebc: Refs #3089, allow visitor profile to be used as widget, remove period/date requirement for getting visitor profile data, fix bug in realtime map embedding and fix twig bug in visitor log tooltip.

@anonymous-matomo-user commented on August 28th 2013

In 27e0da51a0e29ec97cee59457ff25edaac7eeff6: Refs #3089, added ability to browse through all visitors w/ 'previous/next visitor' links or by hitting the left/right keys and fix widget css issue.

Notes:

  • Added ability to reload widget w/ overridden parameters that are not persisted.
@anonymous-matomo-user commented on August 28th 2013

In f172c29e44463ab85bf13a142352795a8f99f5f5: Fix test for new Live Widget

refs #3089

@diosmosis commented on August 29th 2013 Member

Thanks Fabian! Forgot to push that fix.

@anonymous-matomo-user commented on August 29th 2013

In f863905014fb5bcbe22842fa0e24b7efefd50eef: Refs #3089, hide map on default and display w/ 'show map' link, remove jscrollpane and move location + bar graph to the left column.

@anonymous-matomo-user commented on August 29th 2013

In e32f417391d2d9ffda4622e4906570c6e4bc451d: Refs #3089, added countries & continents to Live.getVisitorProfile output in preparation for initially zooming realtime map.

@anonymous-matomo-user commented on August 29th 2013

In 0e5d1ad2fecef5c83159b781d706cf33bfd6d440: Refs #3089, add integration test files for new Live API methods.

@diosmosis commented on September 3rd 2013 Member

[changeset:09784e569760cd28a9488f083583d0016265e535] refs this ticket.

@anonymous-matomo-user commented on September 3rd 2013

In 0f0b3273bbc8154d0b28d1de865e741b92083bac: Refs #3089, show 'no more visits' when no more visits to load in visitor profile and force scroll to new visits when loading more visits.

@anonymous-matomo-user commented on September 4th 2013

In ed93c9622d96eb46fabdd7238a14cd06bbe859f4: Refs #3089, several small changes and tweaks to the visitor profile popup.

@anonymous-matomo-user commented on September 5th 2013

In 92a10bec0ddfe6931d294a3cb3a2b7bb496ab0f1: Refs #3089, show previous/next visitor links as arrows that appear only on hover of the upper left section in the visitor profile.

@anonymous-matomo-user commented on September 8th 2013

In 6881a1b344c83aaa95ceeb0fd1a99d79e3b65780: Refs #3089, fix a bug in visitor profile (left/right keys didn't change visitor on firefox) and highlight latest visit section after loading individual visit details.

@anonymous-matomo-user commented on September 8th 2013

In 046502f876999afcc5e46e80c6698f0d6409881a: Refs #3089, display 'There are no more visits' if its known there are no more visits to display in the visitor profile.

@anonymous-matomo-user commented on September 8th 2013

In 1fe27677578867f04989be391059e505b3afc651: Refs #3089, fix double encoded segment bug in visitor profile & UserCountryMap & make sure segment override is used by UserCountryMap.

@anonymous-matomo-user commented on September 8th 2013

In ee2d113e2caa1ee1a3023c5a0db9044d011f2830: Refs #3089, add tooltip to 'Visit #N' title and tweak highlight timing.

@anonymous-matomo-user commented on September 11th 2013

In 864ae9db5ba22b6c9162fec29bda38e17e98736f: Refs #3089, use rarr/larr instead of right/left arrow images in visitor profile.

@anonymous-matomo-user commented on September 11th 2013

In 7ea067760f53e0069830469a688fdde32ec67a00: Refs #3089, show location of visit when visit clicked in visitor profile.

@anonymous-matomo-user commented on September 11th 2013

In ef9a06814e8d6728aa204b0ab812a96b80b380bd: Refs #3089, allow visitor avatar image to be set based on visitor profile data, and add event that plugins can use to augment visitor profile data.

@anonymous-matomo-user commented on September 11th 2013

In c3190b148d0704d3399b1b8f24dc05dc3bab2903: Refs #3089, show abandoned cart info in visitor profile if present.

@anonymous-matomo-user commented on September 11th 2013

In db9e78bd4d75857ce084c1353920695804c22199: Refs #3089, fixing build.

@anonymous-matomo-user commented on September 11th 2013

In 569e71c63311d00273197f1e05c685904aa8c6c9: Refs #3089, small fix (remove testing related code). skip

@anonymous-matomo-user commented on September 12th 2013

In 94eff35d47c5be86d88b51e933bec3fb8ee450cd: Refs #3089, tweaks and fixes to visitor profile interface and make sure adjacent visitor retrieval works w/ segments.

@anonymous-matomo-user commented on September 12th 2013

In 6d884e19f5d870c8c0647ec2bac68fa546115578: Refs #3089, #4116, display visitor profile popup when visit in realtime map is clicked.

Notes:

  • Includes new UIControl base type.
  • Fixes cleanup bugs in realtime map and popover closing.
  • Refactored realtime map so as little JavaScript as possible is included in HTML fragments.
  • Allow more than one realtime map to exist on a single page.
@anonymous-matomo-user commented on September 12th 2013

In d6f94510ca16b4f6b06d5113c97fa206f704b489: Refs #3089, only show map in visitor profile if map is not showing on another part of the screen, load the map through AJAX, and some tweaks to code style.

@anonymous-matomo-user commented on September 12th 2013

In d989c794c832d40a66f7a56e6e0607a20e4a7af5: Refs #3089, tweaks to getVisitorProfile API output. Includes change that allows xml renderers to use special keys when rendering arrays.

@anonymous-matomo-user commented on September 12th 2013

In 9cd4cd3dd0a68e43fc9e6b9a9826c9a09fde5114: Refs #3089, show visitor profile on 'returning visitor' icon click in real time visits widget, fix bug regarding visitorId API parameter, show correct tooltip for 'returning visitor' icon.

@anonymous-matomo-user commented on September 12th 2013

In de2d6e0b9a1323301f8e7f58f7e965130299fd43: Refs #3089, display 'visitor profile' text in popup loading message when loading visitor profile.

@anonymous-matomo-user commented on September 13th 2013

In 4ef16c94c0e958d2b7ca0eb1fb8bcb00949ca270: Refs #3089, hack into realtime map a bit to make it extensible enough for visitor profile use cases.

Notes:

  • Added realtimeWindow & removeOldVisits query parameters so amount of data displayed can be changed.
  • Added changeVisitAlpha query parameter so opacity does not have to be changed if desired.
  • More missing cleanup added for realtime map.
  • Only show map if there are visits that will display on it.
  • Removed some dead code from realtime map.
@anonymous-matomo-user commented on September 13th 2013

In 76a49d3c833eaa69b97f889958283f22d1eb3602: Refs #3089, fixing two small bugs.

@anonymous-matomo-user commented on September 13th 2013

In aca4c43a782926d09cb404556a9dcd342ea24985: Refs #3089, bug fixes and tweaks to appearance.

@anonymous-matomo-user commented on September 13th 2013

In 9369f5a44705a79a4488b1c6fbd6834dad0631c1: Fixes #3089, finishing touches to UI and code.

Notes:

  • Added new visitId segment to get rid of getSingleVisitSummary API method.
  • Link to widgetized visitor profile in popup.
  • Added export link to visitor profile for visitor profile data.
  • Use CSS truncation instead of twig truncation in visitor log/last visits widget.
@anonymous-matomo-user commented on September 14th 2013

In 323956875dffd6b04ab172fa70f90320fb2a0884: Refs #3089, do not refresh visits in embedded realtime map in visitor profile..

@anonymous-matomo-user commented on September 21st 2013

In 49b4d0fa9b345806b977b478ad78977f4d21b35c: Refs #3089, show site search and avg. page load time info in visitor profile.

@anonymous-matomo-user commented on September 21st 2013

In 59e7280e088150da6e6551c30bdf2097cb3d2ed8: Refs #3089, show provider on hover of IP address, show browser plugin info on hover of browser and fix bug in realtime map URL used in visitor profile.

@anonymous-matomo-user commented on September 21st 2013

In 97bd07ba046e5131c7ec8eb4c93cecdf217d3237: Refs #3089, display visitor profile launch link only on hover and in upper right column of row.

@anonymous-matomo-user commented on September 24th 2013

In c0f2eb2d7e74ba114a6b8ccf69823c98da5ebe88: Refs #3089, show visitor profile launch link on hover of entire row instead of just last cell.

@anonymous-matomo-user commented on September 26th 2013

In 1664a6dd0d3ae037029948af7013ae701ed34e7d: Refs #3089, fixing regressions in visitor profile.

@anonymous-matomo-user commented on September 26th 2013

In 3f622e8f26895a8983fcebeb8d1a70852df75624: Refs #3089, fixing regression in visitor profile template.

@anonymous-matomo-user commented on September 26th 2013

In 94fd68f5d6b30a1ed36448432db5e0335a695ff3: Refs #3089, fixing more bugs in visitor profile.

@anonymous-matomo-user commented on September 28th 2013

In 31f518a5d6d07cdc809e93ba5b837549bdc57821: Refs #3089, several visitor profile tweaks.

@anonymous-matomo-user commented on October 4th 2013

In 4bc5cb7b44c7d0aa9536970064bd4404a1b57d3d: Refs #3089, fix realtime map url regression in visitor profile and fix build.

@diosmosis commented on October 11th 2013 Member

In e2de34fbfb3b6ae25412122e4dc620edddeb0ff3: Refs #3089, sort site search keywords in reverse order in visitor profile.

This Issue was closed on October 11th 2013
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