@anonymous-matomo-user opened this Issue on March 2nd 2012

I have noticed that some of my email reports have stopped working. When I run them they go into "loading data" for some time and then crashing. Via trial and error I have isolated this down to the Referrers | Search Engines option. With this ticked the reports fail, without it they work fine.
Keywords: email report

@anonymous-matomo-user commented on March 2nd 2012

Please note that this is a bug in 1.7.1 and was not there in 1.6

@mattab commented on March 2nd 2012 Member

Do you see any error in the web server error logs?

If you use firebug > NET panel in firefox can you see an error in the HTTP request sent when you click the button?

@mattab commented on March 21st 2012 Member

pancentric, do you see any error in the web server error logs when you select "Search Engine" and then generate the report?

@julienmoumne commented on March 21st 2012 Member

I've actually experienced the same kind of issue.

I had to untick the custom variable report so the report could be generated again. It happened both with PDF & HTML reports.

I have no execution time limit on my machine and I waited for 5 minutes at least.

I then decided to purge all archives and rebuild them from scratch and it now works again.

I can not guarantee this is the definite answer but definitely worth the try.

This Issue was closed on March 21st 2012
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