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Ecommerce and amount >1 #2910

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anonymous-matomo-user opened this issue Feb 7, 2012 · 2 comments
Closed

Ecommerce and amount >1 #2910

anonymous-matomo-user opened this issue Feb 7, 2012 · 2 comments
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.
Milestone
1.7

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@anonymous-matomo-user
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Piwik Version : 1.6

Today i think i found a bug in piwik ecommerce:

A customer buys an article , for example => 2x ITEM XYZ, price 1 Euro

In the product SKU and under the point productname it is listed correct.
2x ITEM XYZ , amount: 2,00, price 1 Euro, total price 2 Euro

But under total receipts it is only counted once, so the price in total is 1 Euro (instead of 2).

[[Image(http://dl.dropbox.com/u/8222905/www/piwik/piwik-ecommerce-problem-picture1.JPG)]]

[[Image(http://dl.dropbox.com/u/8222905/www/piwik/piwik-ecommerce-problem-picture2.JPG)]]
If you count the price together, you will see, that there are missing the 44,95 Euro of the first article with the amount (Menge) 2.
Keywords: ecommerce
@mattab
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mattab commented Feb 7, 2012

Thanks for the report

@mattab
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mattab commented Feb 8, 2012

Actually, this is not a Piwik bug but a bug in your tagging. The revenue displayed here is the revenue passed to the function TrackEcommerceOrder. Check that the value passed for the second parameter, "(required) Order Revenue grand total (includes tax, shipping, and subtracted discount)" , is correct in your check out page

@anonymous-matomo-user anonymous-matomo-user added this to the 1.7 Piwik 1.7 milestone Jul 8, 2014
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@mattab @anonymous-matomo-user