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xtcModified shopping carts that become orders sometimes displayed as abandoned carts #2853

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anonymous-matomo-user opened this issue Jan 5, 2012 · 1 comment
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@anonymous-matomo-user
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If an order comes in via the xtcModified webshop, the shopping cart of the customer will be displayed as an "abandoned cart" in Piwik though the customer actually checked out and placed the order!

This has happened one time so far now with a spanish customer, who obviously used translate.google.com during checkout in xtcModified (or maybe it is in xt:Commerce, too).
Keywords: shopping cart ecommerce

@robocoder
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Translate.google.com acts as a proxy. Visitor cookies can't be forwarded except by url (which has to be done explicitly).

In this case, the client should be framebusting /redirecting when it detects the page isn't on the intended host domain (this is site specific and out of scope for piwik.js)

@anonymous-matomo-user anonymous-matomo-user added this to the 1.7 Piwik 1.7 milestone Jul 8, 2014
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