@mattab opened this Issue on June 20th 2011 Member

See bug report in http://forum.piwik.org/read.php?2,78043,page=1#msg-78088

the bug is that, now that assets are loaded from libs/jqplot/, if the directory doesn't have the same read permissions, the assets could fail if some files don't have right permission.

It would be nice that the assets generation would show the error message. Users have reported error 500 without message instead.

@mattab commented on June 22nd 2011 Member

There is also in this same forum post a general thread about Asset compiling now failing on some low memory webhosts (now that concatenated Javascript code in Piwik is about 1MB).

Like a user said, jqplot is a beast. It is mate. Not much of a quick fix I don't think ;)

@robocoder commented on June 26th 2011 Contributor

The asset generation is via proxy. We can't provide an error message directly. We could change it so the asset manager returns the error in its output (i.e., return a script that opens a popup).

Low memory webhosts are going to have a bigger problem with archive processing, and in either case, isn't trappable. Defer this aspect for mitigation by #2514.

@mattab commented on June 29th 2011 Member

OK I guess, if we get this error often, we can create a FAQ :)

This Issue was closed on June 29th 2011
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