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No data on my site - empty catch clause #2109

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anonymous-matomo-user opened this issue Feb 25, 2011 · 2 comments
Closed

No data on my site - empty catch clause #2109

anonymous-matomo-user opened this issue Feb 25, 2011 · 2 comments
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Bug For errors / faults / flaws / inconsistencies etc. worksforme The issue cannot be reproduced and things work as intended.
Milestone
1.2

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@anonymous-matomo-user
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I set up a hosted Piwik server on Arvixe.com (real smooth setup process - nice job). I pasted the tracking code into the template, but didn't get any hits tracked.

The problem appears to be the empty {} in the catch in the tracking code. My copy of Firebug showed a javascript syntax error there. I've detailed much of it here. http://forum.piwik.org/read.php?2,72601

I did not do a lot of troubleshooting - I tweaked the catch to have a comment in it (see forum posting) and it's working now.

I'm using stock Piwik 1.1.1 on a brand new Arvixe server. I haven't done any other customizations.

I am using Firefox 4.0b11 on a Mac - might that have something to do with it? (I did not try other browsers, etc.)

Rich Brown
Hanover, NH USA
@anonymous-matomo-user
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Update: I realize that it would help to know how I added the tracking code to my site...

I used nano to paste in the tracking code. The {} was definitely in the source on the host. It's a phpBB 2.0.23 (latest in that older version) site - I'm not sure if it might eat the {} or not.

@robocoder
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This isn't a bug per se. phpb has its own templating system, so some form of escaping is needed. For Smarty, it's using {literal}...{/literal}.

@anonymous-matomo-user anonymous-matomo-user added this to the Piwik 1.2 milestone Jul 8, 2014
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@mattab @robocoder @anonymous-matomo-user