@ImPulsive76 opened this Issue on January 16th 2023


I've an issue on my self-hosted Matomo, I use the 4.13.0 version. It's impossible to save a new mesurable element, so I can't add a new website on the plateform. Also, when i check for issues, a message appears : "Oops... There was a problem processing the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Try Again. If this error repeats please contact your Matomo administrator for assistance."

Can you help me for that please ? Thanks !

Have a great day,
Siegfried Lefez

@heurteph-ei commented on January 16th 2023

Hi @ImPulsive76
Can you have a look at errors in:

  • The browser console
  • The browser network log
  • The Matomo error log file


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