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Matomo issue for new mesurable element #20219

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ImPulsive76 opened this issue Jan 16, 2023 · 2 comments
Closed

Matomo issue for new mesurable element #20219

ImPulsive76 opened this issue Jan 16, 2023 · 2 comments
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answered For when a question was asked and we referred to forum or answered it.

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@ImPulsive76
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Hi,

I've an issue on my self-hosted Matomo, I use the 4.13.0 version. It's impossible to save a new mesurable element, so I can't add a new website on the plateform. Also, when i check for issues, a message appears : "Oops... There was a problem processing the request. Maybe the server had a temporary issue, or maybe you requested a report with too much data. Try Again. If this error repeats please contact your Matomo administrator for assistance."

Can you help me for that please ? Thanks !

Have a great day,
Siegfried Lefez
@heurteph-ei
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Hi @ImPulsive76
Can you have a look at errors in:

  • The browser console
  • The browser network log
  • The Matomo error log file

?

@sgiehl sgiehl added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label Jan 17, 2023
@sgiehl
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sgiehl commented Oct 9, 2023

Closing as there hadn't been any further feedback.

@sgiehl sgiehl closed this as not planned Won't fix, can't repro, duplicate, stale Oct 9, 2023
@sgiehl sgiehl added answered For when a question was asked and we referred to forum or answered it. and removed Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. labels Oct 9, 2023
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@sgiehl @heurteph-ei @ImPulsive76