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Mention new consent guides in Matomo "Asking for consent" page #20158

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tsteur opened this issue Jan 5, 2023 · 3 comments · Fixed by #20667
Closed

Mention new consent guides in Matomo "Asking for consent" page #20158

tsteur opened this issue Jan 5, 2023 · 3 comments · Fixed by #20667
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Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.
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@tsteur
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tsteur commented Jan 5, 2023

image

See screenshot above. Our consent guides weren't mention on that page.

@tsteur tsteur added the Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. label Jan 5, 2023
@sgiehl sgiehl added this to the For Prioritization milestone Jan 9, 2023
@mattab mattab modified the milestones: For Prioritization, 5.2.0 Mar 15, 2023
@Stan-vw
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Stan-vw commented Apr 25, 2023

Suggested new text for the asking for consent page:

Asking for consent
Consent means offering individuals choice and control about how their personal data is processed.

When do I need to ask for user consent?
The GDPR privacy regulations require you to ask for your users' consent when processing personal data in some cases. To determine whether you need to ask for consent, you need to identify your lawful basis for processing personal data. This can be either "Consent" or "Legitimate interest", or you may be able to avoid collecting personal data altogether.

It's recommended to learn more about the lawful basis for processing personal data under GDPR. You can find more information on this topic on our blog.

Please note that if you require your users' consent, and you cannot prove that you obtained their "Consent" in the past, we recommend anonymizing your previously tracked users' raw data. Anonymizing your previously tracked users' raw data can be done through the Privacy Manager in Matomo learn more.

How do I ask users for consent?
Matomo has guides available for setting up consent tracking with the following popular consent managers:

If you do not use one of the above consent managers, you can implement tracking with consent using the Matomo JavaScript API.

Stan-vw added a commit to Stan-vw/developer-documentation that referenced this issue Apr 26, 2023
In this change I have:
1. added links to consent manager guides
2. made "tracking and cookies" references consistent across a few lines.

Related to matomo-org/matomo#20158
@mattab mattab modified the milestones: 5.2.0, 5.0.0 May 1, 2023
@sgiehl
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sgiehl commented May 3, 2023

@Stan-vw The screen currently might also include some details and links to a certain consent manager if one is detected on the users site. This currently looks like this:
PrivacyManager_ConsentManager_consent_default

Should that still be simply displayed below the new text or should we maybe hide some parts if a consent manager is detected, or move that up. To me it might look a bit strange to first suggest the user to have a look at various guides in oder to point him to the one that might be important for them afterwards...

@sgiehl sgiehl self-assigned this May 3, 2023
@Stan-vw
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Stan-vw commented May 3, 2023

@sgiehl thanks for pointing this out, didn't know about this conditional section.
My suggestion is to bring the "we detected this specific consent manager on your site" card all the way to the top (since it's the most relevant). We can still adjust the other items as suggested above.
@Javi-Ormaechea fyi

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