@altavia-belgium opened this Issue on January 5th 2023

Hi Team,

The message set up cron persist while our dev team has created crob tabs for archiving purposes (see screen shot)
for https://matomo-slci.jetpulp.work/index.php

Expected Behavior

disappearing of crob tab info message

Current Behavior

appearing of cron tab info message

Possible Solution

?

Steps to Reproduce (for Bugs)

go diagnostic systemcheck to see cron tab message

Your Environment

system check

Click to view System Check ### Mandatory checks #### PHP version >= 7.2.5: ✔ 8.1.12 #### PDO extension: ✔ #### PDO\MYSQL extension: ✔ #### MYSQLI extension: ✔ #### Other required extensions: ✔ zlib ✔ json ✔ filter ✔ hash ✔ session #### Required functions: ✔ debug_backtrace ✔ eval ✔ hash ✔ gzcompress ✔ gzuncompress ✔ pack #### Required PHP configuration (php.ini): ✔ session.auto_start = 0 ✔ max_execution_time = 0 OR = -1 OR >= 30 #### Directories with write access: ✔ $DOC_ROOT/tmp ✔ $DOC_ROOT/tmp/assets ✔ $DOC_ROOT/tmp/cache ✔ $DOC_ROOT/tmp/climulti ✔ $DOC_ROOT/tmp/latest ✔ $DOC_ROOT/tmp/logs ✔ $DOC_ROOT/tmp/sessions ✔ $DOC_ROOT/tmp/tcpdf ✔ $DOC_ROOT/tmp/templates_c #### Directories with write access for Tag Manager: ✔ $DOC_ROOT/js ### Optional checks #### Required Private Directories: ✔ All private directories are inaccessible from the internet. #### Recommended Private Directories: ✔ All private directories are inaccessible from the internet. #### File integrity: ✔ #### 64-bit PHP Binary: ✔ #### Tracker status: ✔ #### Memory limit: ✔ 128M #### Time zone: ✔ #### Open URL: ✔ curl #### PageSpeed is turned off: ✔ #### GD > 2.x + FreeType (graphics): ✔ #### Other extensions: ✔ json ✔ libxml ✔ dom ✔ SimpleXML ✔ openssl #### Other functions: ✔ shell_exec ✔ set_time_limit ✔ mail ✔ parse_ini_file ✔ glob ✔ gzopen ✔ md5_file #### Filesystem: ✔ #### Set up Cron (faster report-loading): ⚠ Warning: For optimal performance and a speedy Matomo, it is highly recommended to set up a crontab to automatically archive your reports, and to disable browser triggering in the Matomo settings. Learn more. #### Browser and Auto-archiving enabled: ⚠ Warning: It looks like both browser and auto archiving are enabled. Auto archiving last started 4 hours 59 min ago. If auto archiving is enabled, you should disable browser archiving in "General Settings". #### Set up Cron - Managing processes via CLI: ✔ Ok #### Database abilities: ✔ UTF8mb4 charset ✔ LOAD DATA INFILE ✔ CREATE TEMPORARY TABLES ✔ Changing transaction isolation level #### Max Packet Size: ✔ #### Forced SSL Connection: ✔ #### Geolocation: ✔ geoip2php (continent_code, continent_name, country_code, country_name, region_code, region_name, city_name, postal_code, lat, long) #### Update over HTTPS: ✔ #### Writable JavaScript Tracker ("/matomo.js"): ✔ #### [GoogleAnalyticsImporter] Required PHP Functions: ✔ #### [GoogleAnalyticsImporter] Required Executables (php): ✔ #### [GoogleAnalyticsImporter] Required Executables (nohup): ✔ ### Informational results #### Matomo Version: 4.13.0 #### Matomo Update History: 4.13.0,4.12.3, #### Matomo Install Version: 4.12.3 #### Latest Available Version: 4.13.0 #### Is Git Deployment: 0 #### PHP_OS: Linux #### PHP_BINARY: /usr/sbin/php-fpm8.1 #### PHP SAPI: fpm-fcgi #### Timezone Version: 0.system #### PHP Timezone: UTC #### PHP Time: 1672921467 #### PHP Datetime: 2023-01-05 12:24:27 #### PHP INI max_execution_time: 30 #### PHP INI post_max_size: 8M #### PHP INI max_input_vars: 1000 #### PHP INI zlib.output_compression: #### Curl Version: 7.64.0, OpenSSL/1.1.1n #### Suhosin Installed: 0 #### DB Prefix: matomo_ #### DB Charset: utf8mb4 #### DB Adapter: PDO\MYSQL #### MySQL Version: 10.3.37-MariaDB-1:10.3.37+maria~deb10-log #### Num Tables: 284 #### Browser Segment Archiving Enabled: 1 #### Development Mode Enabled: 0 #### Internet Enabled: 1 #### Multi Server Environment: 0 #### Auto Update Enabled: 1 #### Custom User Path: 0 #### Custom Include Path: 0 #### Release Channel: latest_stable #### Plugins Activated: API, Actions, Annotations, BulkTracking, Contents, CoreAdminHome, CoreConsole, CoreHome, CorePluginsAdmin, CoreUpdater, CoreVisualizations, CoreVue, CustomAlerts 4.1.0, CustomDimensions, CustomJsTracker, Dashboard, DevicePlugins, DevicesDetection, Diagnostics, Ecommerce, Events, Feedback, GeoIp2, Goals, GoogleAnalyticsImporter 4.4.5, Heartbeat, ImageGraph, Insights, Installation, Intl, IntranetMeasurable, LanguagesManager, Live, Login, MarketingCampaignsReporting 4.1.3, Marketplace, MobileMessaging, Monolog, Morpheus, MultiSites, Overlay, PagePerformance, PrivacyManager, ProfessionalServices, Proxy, Referrers, ReferrersManager 4.0.3, Resolution, RssWidget, SEO, ScheduledReports, SegmentEditor, SitesManager, TagManager, Tour, Transitions, TwoFactorAuth, UserCountry, UserCountryMap, UserId, UserLanguage, UsersManager, VisitFrequency, VisitTime, VisitorInterest, VisitsSummary, WebsiteMeasurable, Widgetize #### Plugins Deactivated: DBStats, MobileAppMeasurable #### Plugins Invalid: #### Server Info: nginx/1.22.1 #### Had visits in last 1 day: 1 #### Had visits in last 3 days: 1 #### Had visits in last 5 days: 1 #### Archive Time Last Started: 2023-01-05 07:24:33 #### Archive Time Last Finished: 2023-01-05 07:24:34 #### User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36 #### Browser Language: en-gb,en-us,en,nl #### Total Invalidation Count: 1897 #### In Progress Invalidation Count: 0 #### Scheduled Invalidation Count: 1897 #### Earliest invalidation ts_started: #### Latest invalidation ts_started: #### Earliest invalidation ts_invalidated: 2022-11-30 14:45:53 #### Latest invalidation ts_invalidated: 2023-01-05 08:48:41 #### Number of segment invalidations: 116 #### Number of plugin invalidations: 0 #### List of plugins being invalidated: #### Anonymize Referrer: #### Do Not Track enabled: 1
@bx80 commented on January 5th 2023 Contributor

Hi @altavia-belgium, thanks for reaching out.

From that diagnostic message it seems that the cron is running ('Auto archiving last started 4 hours 59 min ago') but that browser triggered archiving is still enabled, which is probably why the message is still being shown.

Can you check that the 'Archive reports when viewed from the browser' option is set to 'No' in Administration > System > General settings?

image

Alternatively this can also be disabled by adding enable_browser_archiving_triggering = 0 to the config.ini.php file [General] section

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