New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Conversion not registered #20106
Comments
eg. on access log |
In that example the pattern contains |
Hello, is it possible that this issue is caused by the script on the footer instead of the head ? I will test in these days to understand if it works well keeping the script inline. Thanks |
Hi,
|
Matomo 4.13.0 |
This is probably due to archiving settings. Either wait for 1 day, or: https://matomo.org/faq/on-premise/how-to-set-up-auto-archiving-of-your-reports/ |
@heurteph-ei it's not about archiving, when I disabled the fbpixel then I saw the recent goal/conversion updated. |
Maybe @sgiehl has an idea? |
If a goal is configured to be triggered when a certain URL is visited, the goal will be triggered internally as soon as a tracking request contains this URL. So I guess the regex for the url match that is configured for the goal does not match for some reason. |
@heurteph-ei @sgiehl well, the URL comes from a PayPal purchase confirmation. It's returned on access log with HTTP 200 code but probably it's a S2S call where javascript is not executed. So, If I directly visit that page is a matter while if the request is S2S the user only sees a template but it's not like a real visit. So, maybe because of this they write an article like https://support.google.com/grants/answer/9628112?hl=en anyway, I would need to better understand how this S2S call works and I will try to put the code directly into that page. |
Hi @7starsone . If the page is called without javascript, it won't be tracked in Matomo and thus no goal tracking can be triggered. |
Hello,
URL pattern contains something like
/one/two/three
users regularly visit that page but 0 conversions.
Please, why? On your documentation there's no specific example except for "contact" keyword.
Is the slash / an issue on the pattern or the problem somewhere else?
Thanks
The text was updated successfully, but these errors were encountered: