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User opt-out checkbox toggles status (checked/unchecked) between browser refreshes (F5 or Ctrl+F5) #20023

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edisfera opened this issue Nov 17, 2022 · 1 comment
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duplicate For issues that already existed in our issue tracker and were reported previously.

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@edisfera
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When implementing the "User opt-out" script in a page, it puts up a from with a checkbox showing the following label "Your are not opted out. Uncheck this box to opt-out" (ref. https://matomo.org/faq/general/faq_20000/). The checkbox is initially checked or unchecked according to the user's choice of being completely excluded from aggregated analitycs or not. Regardless the actual status of the checkbox (checked/unchecked), its status is not mainteined correctly between browser refreshes (F5 or Ctrl+F5). In fact, the status toggles from checked to unchecked and viceversa upon each refresh.

The checkbox should stay in the correct status between refreshes (that is, if checked, it should stay always checked regardless of the number or refreshes or unchecked in the opposite case).
This behavior can be seen on this page https://www.flaviamenopausa.it/Cookie-policy (the checkbox is located after the cookies table in the paragraph titled "Come disabilitare i cookie mediante configurazione del browser").

The mentioned site where the bug can be seen is powerd by matomo cloud.

This bug has been seen on Microsoft Edge, Firefox and Chrome.

@edisfera edisfera added Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. To Triage An issue awaiting triage by a Matomo core team member labels Nov 17, 2022
@Findus23
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Hi,

I think this bug is the same as #19879 and related to #19888 and should be fixed with the next Matomo release

@Findus23 Findus23 added duplicate For issues that already existed in our issue tracker and were reported previously. and removed Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. To Triage An issue awaiting triage by a Matomo core team member labels Nov 17, 2022
@Findus23 Findus23 closed this as not planned Won't fix, can't repro, duplicate, stale Nov 17, 2022
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