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Matomo not starting in Azure WebApp/404 #19868

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LeopoldLerch opened this issue Oct 17, 2022 · 1 comment
Closed

Matomo not starting in Azure WebApp/404 #19868

LeopoldLerch opened this issue Oct 17, 2022 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@LeopoldLerch
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Hi,
we want to Host Matomo in an Azure Web App. So we set one up, using PHP 8.1, uploaded Matomo, but it does not start. We always get an 404-Page (not found) when we want to access it.

However, the files are uploaded in the correct folder, we can eg. access the robots.txt manually. Also, during Upload of the files we can access the website and get an Error-Page from Matomo stating that the composer-plugin is not there. However, as soon as the upload is finished, we get only an 404-Error-Page from nginx.

We tried various uploads (FTP, SSH, or publshing via Azure-Powershell). All ends up the same issue.

Does anybody have some Ideas?

thx
@LeopoldLerch LeopoldLerch added the Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. label Oct 17, 2022
@sgiehl
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sgiehl commented Oct 17, 2022

Hi @LeopoldLerch
We unfortunately can't provide support for such specific use cases on GitHub. We are using this issue tracker for bugs and feature requests only.
You may try to get some help on our forum instead: https://forum.matomo.org/
Thanks,

@sgiehl sgiehl closed this as not planned Won't fix, can't repro, duplicate, stale Oct 17, 2022
@sgiehl sgiehl added answered For when a question was asked and we referred to forum or answered it. and removed Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. labels Oct 17, 2022
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