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Possible regression. When creating segments, "Android" is not offered as an option for Operating System type #19759

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atom-box opened this issue Sep 22, 2022 · 3 comments
Open

Possible regression. When creating segments, "Android" is not offered as an option for Operating System type #19759

atom-box opened this issue Sep 22, 2022 · 3 comments
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Bug For errors / faults / flaws / inconsistencies etc. Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users.
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For Prioritization

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@atom-box
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To reproduce:
In Matomo Cloud, create a new segment with this condition: (operating system == 'android')

Expected:
One of the suggestions as you type should be 'android'

Actual:
Even if you start to type: a-n-d-... nothing comes up in the suggestions.
image
The segment can still be created: I typed in 'android', got no assistance from the suggested OS's, and once created, the segment works fine.

So this bug is just that the suggestions won't suggest android. This might sound like a small thing, but since the suggestions include weird things like Whale OS and Zenwalk, it makes it seem to the user that detecting Android OS is one of the few OS's that are unsupported.

As a counterexample, I confirmed that this bug is not present in my on premise Matomo version 4.10.
So everything is okay on this system:
Matomo version: 4.10.1
MySQL version: 5.7.39-0ubuntu0.18.04.2
PHP version: 7.4.30
@atom-box atom-box added the Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. label Sep 22, 2022
@bx80
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bx80 commented Sep 22, 2022

Hi @atom-box, thanks for the detailed write up 👍 I can confirm the issue is present on 4.x-dev, I'll assign it for prioritization.

@bx80 bx80 added this to the For Prioritization milestone Sep 22, 2022
@bx80 bx80 added Bug For errors / faults / flaws / inconsistencies etc. and removed Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. labels Sep 22, 2022
@sgiehl
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sgiehl commented Oct 6, 2022

For me Android is actually in the suggestion list. The list of suggested OS is sorted by their usage. So if there weren't any visits with Android in the last days it might be sorted down the list. As there is a limit how many entries are suggested at all, it can happen that it is removed from the suggestion list I guess. Might be possible that device detector used in Matomo 4.12 is now able to detect more OS, causing more OS being dropped from suggestion list.

@michalkleiner
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@atom-box is this still an issue (also see Stefan's comment above) or can we close this?

@sgiehl sgiehl added the Waiting for user feedback Indicates the Matomo team is waiting for feedback from the author or other users. label Mar 25, 2024
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@michalkleiner @sgiehl @atom-box @bx80