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When Visits log is disabled, and looking at today's report, the notification explaining that reports are not yet processed is not displayed #19736

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mattab opened this issue Sep 15, 2022 · 1 comment
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c: Consistent Reports & Analytics UX For bugs and features that make Analytics reporting UI behave more consistently. c: Onboarding For issues that make the experience of getting Matomo up and running better. c: Usability For issues that let users achieve a defined goal more effectively or efficiently. Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced.
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@mattab
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mattab commented Sep 15, 2022

As a user I want to be Notified that "Today's report" are showing zeros because it takes hours to generate reports and explain I need to wait. This works fine except when "Visits log & profile" feature is disabled

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Expected

So when looking at Today’s report (or this week, this month, or any date range including today), and the report shows Zeros, then we’d expect to see a notification explaining that data is tracked but reports take some hours to generate.

Similar to this message below, but without the link to the Visits log (since it's disabled).

So it could say something like "it looks like reports for this period have not been processed yet, but they will be available in a few hours. You could choose a different date period until the reports are generated." or similar?

image

Got instead

Zeros and no blue notification - Actually even getting an error, bug known since may 20th see: #19291

@sgiehl
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sgiehl commented Sep 15, 2022

See #19291 (comment) for a possible solution how to fix that quickly.

@mattab mattab added this to the 4.12.5 milestone Nov 24, 2022
@justinvelluppillai justinvelluppillai modified the milestones: 4.12.5, 4.13.2 Nov 28, 2022
@mattab mattab modified the milestones: 4.13.2, 5.1.0 Dec 5, 2022
@mattab mattab added the 5.1.0 label Jan 4, 2023
@mattab mattab modified the milestones: 5.1.0, 5.2.0 Jan 30, 2023
@mattab mattab removed the 5.1.0 label Aug 4, 2023
@mattab mattab added c: Usability For issues that let users achieve a defined goal more effectively or efficiently. c: Onboarding For issues that make the experience of getting Matomo up and running better. c: Consistent Reports & Analytics UX For bugs and features that make Analytics reporting UI behave more consistently. labels Dec 10, 2023
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Labels
c: Consistent Reports & Analytics UX For bugs and features that make Analytics reporting UI behave more consistently. c: Onboarding For issues that make the experience of getting Matomo up and running better. c: Usability For issues that let users achieve a defined goal more effectively or efficiently. Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced.
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