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Site Search reports totals do not match Visits Overview #19656

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Starker3 opened this issue Aug 22, 2022 · 2 comments
Open

Site Search reports totals do not match Visits Overview #19656

Starker3 opened this issue Aug 22, 2022 · 2 comments
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Needs priority decision This issue may need to be added to the current milestone by Product Manager
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@Starker3
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It looks as though the Site Search reports totals are not matching the "total searches" shown in the visits overview:
image
image

These searches were made using a combinitation of the trackSiteSearch javascript function and the standard Site Search tracking using the URL. The results were multi page results (As you can see in the screenshots) which potentially looks to be the main contributing factor here?

The same was reported for a users instance:
image
image
@Starker3 Starker3 added the Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. label Aug 22, 2022
@peterhashair
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@Starker3 thank you for reporting this, our product team will review this.

@peterhashair peterhashair added Needs priority decision This issue may need to be added to the current milestone by Product Manager and removed Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. labels Aug 24, 2022
@justinvelluppillai
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@peterhashair did you reproduce this? Be good to have a bit more understanding about this issue to determine priority, labelling it as a Bug or Regression and providing some extra details would be helpful.

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@justinvelluppillai @peterhashair @Starker3 @innocraft-automation