@mzch opened this Issue on August 5th 2022

Expected Behavior

Show System Check screen.

Current Behavior

PHP Fatal error. Please see below:

Possible Solution

Steps to Reproduce (for Bugs)

  1. Click CHECK FOR UPDATE for updaring to 4.11.0
  2. Finish updating
  3. Click Administration button.


Not shown System Check screen.

Your Environment

  • Matomo Version: 4.11.0
  • PHP Version: 7.4.0
  • Server Operating System: Debian 11.4
  • Additionally installed plugins: only Cores
  • Browser: Chrome 104.0.5112.79
  • Operating System: macOS 12.5
@sgiehl commented on August 5th 2022 Member

Hi @mzch
Did you maybe have the Provider plugin installed before? It seems the plugin is marked as installed, but actually not available.
Could you maybe check your config.ini.php if it contains the plugin Provider within the PluginsInstalled section?
If it does, but you don't have the plugin in the plugin directory, simply remove the line in the config.

@justinvelluppillai commented on August 10th 2022 Member
@justinvelluppillai commented on August 10th 2022 Member

Closing as answered, but please reopen and let us know if you think there is still an issue here.

@mzch commented on August 10th 2022

Well, I deactivated UserCountryMap and UserCountry plugins to fix this issue...

@sgiehl commented on August 10th 2022 Member

Deactivating those plugin might not be the best approach, as it might also disable geolocation of your visitors. I'll prepare a small code change to make sure this problem can't occur in the future

@mzch commented on August 10th 2022

Wow, I have a high expectation. Thanks!

This Issue was closed on August 10th 2022
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