Broken json extension: Login not working in 1.1.1 for some users #1958

mattab · 2011-01-05T11:58:16Z

Reported in: http://forum.piwik.org/read.php?2,70605
and http://forum.piwik.org/read.php?2,70653

and in emails with FTP access.

Please post your phpinfo() here, or send piwik URL + login + password + FTP or SSH access to anthon@piwik.org and matt@piwik.org

anonymous-matomo-user · 2011-01-05T12:04:17Z

PHP Version 5.2.6


System  FreeBSD woefwafserver 7.0-STABLE-200804 FreeBSD 7.0-STABLE-200804 #0: Thu Apr 10 20:40:56 UTC 2008 root@logan.cse.buffalo.edu:/usr/obj/usr/src/sys/GENERIC i386
Build Date  Jul 22 2008 22:04:49
Configure Command    './configure' '--with-layout=GNU' '--with-config-file-scan-dir=/usr/local/etc/php' '--disable-all' '--enable-libxml' '--with-libxml-dir=/usr/local' '--enable-reflection' '--program-prefix=' '--enable-force-cgi-redirect' '--enable-discard-path' '--enable-fastcgi' '--with-regex=php' '--with-zend-vm=CALL' '--enable-zend-multibyte' '--prefix=/usr/local' '--mandir=/usr/local/man' '--infodir=/usr/local/info/'
Server API  CGI/FastCGI
Virtual Directory Support   disabled
Configuration File (php.ini) Path   /usr/local/etc
Loaded Configuration File   /usr/local/etc/php.ini
Scan this dir for additional .ini files /usr/local/etc/php
additional .ini files parsed    /usr/local/etc/php/extensions.ini
PHP API 20041225
PHP Extension   20060613
Zend Extension  220060519
Debug Build no
Thread Safety   disabled
Zend Memory Manager enabled
IPv6 Support    enabled
Registered PHP Streams  compress.bzip2, php, file, data, http, ftp, https, ftps, zip, compress.zlib
Registered Stream Socket Transports tcp, udp, unix, udg, ssl, sslv3, sslv2, tls
Registered Stream Filters   bzip2.*, convert.iconv.*, string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, zlib.*

This server is protected with the Suhosin Patch 0.9.6.2
Copyright (c) 2006 Hardened-PHP Project

This program makes use of the Zend Scripting Language Engine:
Zend Engine v2.2.0, Copyright (c) 1998-2008 Zend Technologies

PHP Credits

Configuration

PHP Core

Directive   Local Value Master Value
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cgi-fcgi

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ctype

ctype functions enabled

curl

cURL support    enabled
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date

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dom

DOM/XML enabled
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libxml Version  2.6.32
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RelaxNG Support enabled

filter

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ftp

FTP support enabled

gd

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JPG Support enabled
PNG Support enabled
WBMP Support    enabled
XPM Support enabled
XBM Support enabled

gmp

gmp support enabled
GMP version 4.2.2

hash

hash support    enabled
Hashing Engines md2 md4 md5 sha1 sha256 sha384 sha512 ripemd128 ripemd160 ripemd256 ripemd320 whirlpool tiger128,3 tiger160,3 tiger192,3 tiger128,4 tiger160,4 tiger192,4 snefru gost adler32 crc32 crc32b haval128,3 haval160,3 haval192,3 haval224,3 haval256,3 haval128,4 haval160,4 haval192,4 haval224,4 haval256,4 haval128,5 haval160,5 haval192,5 haval224,5 haval256,5

iconv

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iconv implementation    libiconv
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imap

IMAP c-Client Version   2004
SSL Support enabled

json

json support    enabled
json version    1.2.1

ldap

LDAP Support    enabled
RCS Version $Id: ldap.c,v 1.161.2.3.2.12 2007/12/31 07:20:07 sebastian Exp $
Total Links 0/unlimited
API Version 3001
Vendor Name OpenLDAP
Vendor Version  20342

libxml

libXML support  active
libXML Version  2.6.32
libXML streams  enabled

mbstring

Multibyte Support   enabled
Multibyte string engine libmbfl
Multibyte (japanese) regex support  enabled
Multibyte regex (oniguruma) version 4.4.4
Multibyte regex (oniguruma) backtrack check On

mbstring extension makes use of "streamable kanji code filter and converter", which is distributed under the GNU Lesser General Public License version 2.1.

Directive   Local Value Master Value
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mbstring.encoding_translation   Off Off
mbstring.func_overload  0   0
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mcrypt

mcrypt support  enabled
Version 2.5.8
Api No  20021217
Supported ciphers   cast-128 gost rijndael-128 twofish arcfour cast-256 loki97 rijndael-192 saferplus wake blowfish-compat des rijndael-256 serpent xtea blowfish enigma rc2 tripledes
Supported modes cbc cfb ctr ecb ncfb nofb ofb stream

Directive   Local Value Master Value
mcrypt.algorithms_dir   no value    no value
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mhash

MHASH support   Enabled
MHASH API Version   20060101

mssql

MSSQL Support   enabled
Active Persistent Links 0
Active Links    0
Library version FreeTDS

Directive   Local Value Master Value
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mssql.textlimit Server default  Server default
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mysql

MySQL Support   enabled
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Active Links    0
Client API version  5.0.51a
MYSQL_MODULE_TYPE   no value
MYSQL_SOCKET    /tmp/mysql.sock
MYSQL_INCLUDE   no value
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Directive   Local Value Master Value
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mysqli

MysqlI Support  enabled
Client API library version  5.0.51a
Client API header version   5.0.51a
MYSQLI_SOCKET   /tmp/mysql.sock

Directive   Local Value Master Value
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mysqli.default_port 3306    3306
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openssl

OpenSSL support enabled
OpenSSL Version OpenSSL 0.9.8e 23 Feb 2007

pcre

PCRE (Perl Compatible Regular Expressions) Support  enabled
PCRE Library Version    7.6 2008-01-28

Directive   Local Value Master Value
pcre.backtrack_limit    100000  100000
pcre.recursion_limit    100000  100000

pdf

PDF Support enabled
PDFlib GmbH Version 7.0.2
PECL Version    2.1.5
Revision    $Revision: 1.7 $

PDO

PDO support enabled
PDO drivers sqlite, mysql

pdo_mysql

PDO Driver for MySQL, client library version    5.0.51a

pdo_sqlite

PDO Driver for SQLite 3.x   enabled
PECL Module version (bundled) 1.0.1 $Id: pdo_sqlite.c,v 1.10.2.6.2.3 2007/12/31 07:20:10 sebastian Exp $
SQLite Library  3.3.7

posix

Revision    $Revision: 1.70.2.3.2.18 $

Reflection

Reflection  enabled
Version $Id: php_reflection.c,v 1.164.2.33.2.50 2008/03/13 15:56:21 iliaa Exp $

session

Session Support enabled
Registered save handlers    files user
Registered serializer handlers  php php_binary wddx

Directive   Local Value Master Value
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session.save_handler    files   files
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session.use_trans_sid   0   0

SimpleXML

Simplexml support   enabled
Revision    $Revision: 1.151.2.22.2.39 $
Schema support  enabled

snmp

NET-SNMP Support    enabled
NET-SNMP Version    5.4.1.2

soap

Soap Client enabled
Soap Server enabled

Directive   Local Value Master Value
soap.wsdl_cache 1   1
soap.wsdl_cache_dir /tmp    /tmp
soap.wsdl_cache_enabled 1   1
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soap.wsdl_cache_ttl 86400   86400

sockets

Sockets Support enabled

SPL

SPL support enabled
Interfaces  Countable, OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject
Classes AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, DirectoryIterator, DomainException, EmptyIterator, FilterIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RecursiveRegexIterator, RegexIterator, RuntimeException, SimpleXMLIterator, SplFileInfo, SplFileObject, SplObjectStorage, SplTempFileObject, UnderflowException, UnexpectedValueException

SQLite

SQLite support  enabled
PECL Module version 2.0-dev $Id: sqlite.c,v 1.166.2.13.2.10 2007/12/31 07:20:11 sebastian Exp $
SQLite Library  2.8.17
SQLite Encoding iso8859

Directive   Local Value Master Value
sqlite.assoc_case   0   0

standard

Regex Library   Bundled library enabled
Dynamic Library Support enabled
Path to sendmail    /usr/sbin/sendmail -t -i

Directive   Local Value Master Value
assert.active   1   1
assert.bail 0   0
assert.callback no value    no value
assert.quiet_eval   0   0
assert.warning  1   1
auto_detect_line_endings    0   0
default_socket_timeout  60  60
safe_mode_allowed_env_vars  PHP_    PHP_
safe_mode_protected_env_vars    LD_LIBRARY_PATH LD_LIBRARY_PATH
url_rewriter.tags   a=href,area=href,frame=src,input=src,form=,fieldset=    a=href,area=href,frame=src,input=src,form=,fieldset=
user_agent  no value    no value

tidy

Tidy support    enabled
libTidy Release 18 June 2008
Extension Version   2.0 ($Id: tidy.c,v 1.66.2.8.2.25 2007/12/31 07:20:14 sebastian Exp $)

Directive   Local Value Master Value
tidy.clean_output   no value    no value
tidy.default_config no value    no value

tokenizer

Tokenizer Support   enabled

wddx

WDDX Support    enabled
WDDX Session Serializer enabled

xml

XML Support active
XML Namespace Support   active
libxml2 Version 2.6.32

xmlreader

XMLReader   enabled

xmlrpc

core library version    xmlrpc-epi v. 0.51
php extension version   0.51
author  Dan Libby
homepage    http://xmlrpc-epi.sourceforge.net
open sourced by Epinions.com

xmlwriter

XMLWriter   enabled

xsl

XSL enabled
libxslt Version 1.1.24
libxslt compiled against libxml Version 2.6.32
EXSLT   enabled
libexslt Version    1.1.24

yaz

YAZ Support enabled
PHP/YAZ Version 1.0.14
YAZ Version 3.0.26
Compiled with YAZ version   3.0.26

zip

Zip enabled
Extension Version   $Id: php_zip.c,v 1.99 2007/01/18 02:05:18 pajoye Exp $
Zip version 1.9.0
Libzip version  0.7.1

zlib

ZLib Support    enabled
Stream Wrapper support  compress.zlib://
Stream Filter support   zlib.inflate, zlib.deflate
Compiled Version    1.2.3
Linked Version  1.2.3

Directive   Local Value Master Value
zlib.output_compression Off Off
zlib.output_compression_level   -1  -1
zlib.output_handler no value    no value

Additional Modules

Module Name

Environment

Variable    Value
DOCUMENT_ROOT   /var/www/syncer/public
GATEWAY_INTERFACE   CGI/1.1
HTTP_ACCEPT application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5
HTTP_ACCEPT_CHARSET ISO-8859-1,utf-8;q=0.7,*;q=0.3
HTTP_ACCEPT_ENCODING    gzip,deflate,sdch
HTTP_ACCEPT_LANGUAGE    nl-NL,nl;q=0.8,en-US;q=0.6,en;q=0.4
HTTP_CONNECTION keep-alive
HTTP_HOST   woefwafserver
HTTP_USER_AGENT Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.10 (KHTML, like Gecko) Chrome/8.0.552.224 Safari/534.10
PATH    /bin:/usr/bin
QUERY_STRING    no value
REDIRECT_STATUS 200
REMOTE_ADDR 
REMOTE_PORT 55182
REQUEST_METHOD  GET
REQUEST_URI /phpinfo
SCRIPT_FILENAME /var/www/syncer/public/phpinfo.php
SCRIPT_NAME /phpinfo.php
SERVER_ADDR 
SERVER_ADMIN    noc@dootall.com
SERVER_NAME woefwafserver
SERVER_PORT 80
SERVER_PROTOCOL HTTP/1.1
SERVER_SIGNATURE    no value
SERVER_SOFTWARE Apache/2.2.9 (FreeBSD) mod_ssl/2.2.9 OpenSSL/0.9.8e DAV/2
UNIQUE_ID   TSRPyFuO@yYAAK0zCxsAAAAU

PHP Variables

Variable    Value
_SERVER["DOCUMENT_ROOT"]    /var/www/syncer/public
_SERVER["GATEWAY_INTERFACE"]    CGI/1.1
_SERVER["HTTP_ACCEPT"]  application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5
_SERVER["HTTP_ACCEPT_CHARSET"]  ISO-8859-1,utf-8;q=0.7,*;q=0.3
_SERVER["HTTP_ACCEPT_ENCODING"] gzip,deflate,sdch
_SERVER["HTTP_ACCEPT_LANGUAGE"] nl-NL,nl;q=0.8,en-US;q=0.6,en;q=0.4
_SERVER["HTTP_CONNECTION"]  keep-alive
_SERVER["HTTP_HOST"]    woefwafserver
_SERVER["HTTP_USER_AGENT"]  Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.10 (KHTML, like Gecko) Chrome/8.0.552.224 Safari/534.10
_SERVER["PATH"] /bin:/usr/bin
_SERVER["QUERY_STRING"] no value
_SERVER["REDIRECT_STATUS"]  200
_SERVER["REMOTE_ADDR"]  
_SERVER["REMOTE_PORT"]  55182
_SERVER["REQUEST_METHOD"]   GET
_SERVER["REQUEST_URI"]  /phpinfo
_SERVER["SCRIPT_FILENAME"]  /var/www/syncer/public/phpinfo.php
_SERVER["SCRIPT_NAME"]  /phpinfo.php
_SERVER["SERVER_ADDR"]  
_SERVER["SERVER_ADMIN"] noc@dootall.com
_SERVER["SERVER_NAME"]  woefwafserver
_SERVER["SERVER_PORT"]  80
_SERVER["SERVER_PROTOCOL"]  HTTP/1.1
_SERVER["SERVER_SIGNATURE"] no value
_SERVER["SERVER_SOFTWARE"]  Apache/2.2.9 (FreeBSD) mod_ssl/2.2.9 OpenSSL/0.9.8e DAV/2
_SERVER["UNIQUE_ID"]    TSRPyFuO@yYAAK0zCxsAAAAU
_SERVER["PHP_SELF"] /phpinfo.php
_SERVER["REQUEST_TIME"] 1294225352
_SERVER["argv"] 
Array
(
)
_SERVER["argc"] 0
_ENV["DOCUMENT_ROOT"]   /var/www/syncer/public
_ENV["GATEWAY_INTERFACE"]   CGI/1.1
_ENV["HTTP_ACCEPT"] application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5
_ENV["HTTP_ACCEPT_CHARSET"] ISO-8859-1,utf-8;q=0.7,*;q=0.3
_ENV["HTTP_ACCEPT_ENCODING"]    gzip,deflate,sdch
_ENV["HTTP_ACCEPT_LANGUAGE"]    nl-NL,nl;q=0.8,en-US;q=0.6,en;q=0.4
_ENV["HTTP_CONNECTION"] keep-alive
_ENV["HTTP_HOST"]   woefwafserver
_ENV["HTTP_USER_AGENT"] Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.10 (KHTML, like Gecko) Chrome/8.0.552.224 Safari/534.10
_ENV["PATH"]    /bin:/usr/bin
_ENV["QUERY_STRING"]    no value
_ENV["REDIRECT_STATUS"] 200
_ENV["REMOTE_ADDR"] 
_ENV["REMOTE_PORT"] 55182
_ENV["REQUEST_METHOD"]  GET
_ENV["REQUEST_URI"] /phpinfo
_ENV["SCRIPT_FILENAME"] /var/www/syncer/public/phpinfo.php
_ENV["SCRIPT_NAME"] /phpinfo.php
_ENV["SERVER_ADDR"] 
_ENV["SERVER_ADMIN"]    noc@dootall.com
_ENV["SERVER_NAME"] woefwafserver
_ENV["SERVER_PORT"] 80
_ENV["SERVER_PROTOCOL"] HTTP/1.1
_ENV["SERVER_SIGNATURE"]    no value
_ENV["SERVER_SOFTWARE"] Apache/2.2.9 (FreeBSD) mod_ssl/2.2.9 OpenSSL/0.9.8e DAV/2
_ENV["UNIQUE_ID"]   TSRPyFuO@yYAAK0zCxsAAAAU

PHP License

This program is free software; you can redistribute it and/or modify it under the terms of the PHP License as published by the PHP Group and included in the distribution in the file: LICENSE

This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

If you did not receive a copy of the PHP license, or have any questions about PHP licensing, please contact license@php.net.

anonymous-matomo-user · 2011-01-05T16:24:11Z

Attachment: phpinfo
phpinfo.html

anonymous-matomo-user · 2011-01-05T16:27:28Z

Login not working for me with version 1.1 and 1.1.1 and php version 5.2.14. Cache cleared and tested with Firefox and Chrome

mattab · 2011-01-05T20:27:41Z

see possible solution: http://forum.piwik.org/read.php?2,70673,page=1#msg-70691

anonymous-matomo-user · 2011-01-05T21:35:38Z

Replying to matt:

see possible solution: http://forum.piwik.org/read.php?2,70673,page=1#msg-70691

Thank you for your response, but this does not solve the trouble for me. Still unable to login...

I'll investigate further the problem when I'll get a bit of free time (not before several days).

Alexandre

robocoder · 2011-01-06T06:39:10Z

(In [3644]) refs #1958 - improve form security error message

robocoder · 2011-01-06T07:20:16Z

So far, the phpinfo hasn't helped. I'd like to see what's causing the login to fail.

In core/Nonce.php, add some debugging, login, send us the output, and then remove the debugging.

    static public function verifyNonce($id, $cnonce)
    {
        $ns = new Piwik_Session_Namespace($id);
        $nonce = $ns->nonce;

var_dump($_SERVER); die; // add this line

        // validate token
        if(empty($cnonce) || $cnonce !== $nonce)
        {
            return false;
        }

anonymous-matomo-user · 2011-01-06T07:27:45Z

Hello,

Here is the result (coockies removed just before) :

array(34) { [string(24) "TSVgUlQQXBsAAHOzMfoAAAEJ" "SCRIPT_URL"=> string(16) "/piwik/index.php" [string(42) "http://www.madecoperso.com/piwik/index.php" "HTTP_HOST"=> string(19) "www.madecoperso.com" [string(112) "Mozilla/5.0 (X11; U; Linux x86_64; fr; rv:1.9.2.14pre) Gecko/20110102 Ubuntu/10.10 (maverick) Namoroka/3.6.14pre" "HTTP_ACCEPT"=> string(63) "text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8" [string(35) "fr,fr-fr;q=0.8,en-us;q=0.5,en;q=0.3" "HTTP_ACCEPT_ENCODING"=> string(12) "gzip,deflate" [string(30) "ISO-8859-1,utf-8;q=0.7,*;q=0.7" "HTTP_KEEP_ALIVE"=> string(3) "115" [string(10) "keep-alive" "HTTP_REFERER"=> string(102) "http://www.madecoperso.com/piwik/index.php?module=CoreHome&action=index&idSite=1&period=day&date=today" [string(164) "piwik_auth=login%3DImFsZXhhbmRyZS5qYWJvcnNrYSI%3D%3Atoken_auth%3DIjRmNGNmNGYwYzg4OTk3MmM5NTExODIwYTZjYTlhMWQyIg%3D%3D%3A_%3Dfbb3345b96d389589a49508d9d300e5a39160d8d" "CONTENT_TYPE"=> string(33) "application/x-www-form-urlencoded" [string(2) "96" "PATH"=> string(91) "/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/sbin:/usr/local/bin:/opt/apache/bin:/opt/mysql/bin" [string(0) "" "SERVER_SOFTWARE"=> string(6) "Apache" [string(19) "www.madecoperso.com" "SERVER_ADDR"=> string(11) "84.16.92.27" [string(2) "80" "REMOTE_ADDR"=> string(14) "89.170.133.208" [string(46) "/home/www/ab09e4ca36157e8de9f2c9cdd0d79844/web" "SERVER_ADMIN"=> string(25) "webmaster@madecoperso.com" [string(62) "/home/www/ab09e4ca36157e8de9f2c9cdd0d79844/web/piwik/index.php" "REMOTE_PORT"=> string(5) "56284" [string(7) "CGI/1.1" "SERVER_PROTOCOL"=> string(8) "HTTP/1.1" [string(4) "POST" "QUERY_STRING"=> string(59) "module=CoreHome&action=index&idSite=1&period=day&date=today" [string(76) "/piwik/index.php?module=CoreHome&action=index&idSite=1&period=day&date=today" "SCRIPT_NAME"=> string(16) "/piwik/index.php" [string(16) "/piwik/index.php" "REQUEST_TIME"=> int(1294295122) }

mattab · 2011-01-07T01:34:23Z

See also report in forum with php ini: http://forum.piwik.org/read.php?2,70782

robocoder · 2011-01-07T03:22:30Z

Hmmm... the piwik_auth cookie is set, and the query string shows that ajaborsk was redirected to CoreHome.

Try deleting the files in piwik/tmp/assets/.

anonymous-matomo-user · 2011-01-07T06:37:17Z

I deleted files in piwik/tmp/assets/

No change.

two of the users in the forum thread given by matt are using Infomaniak.ch services, as me. Maybe a .htaccess issue ?

Alexandre

mattab · 2011-01-07T07:09:00Z

One more report possibly a different bug?

http://forum.piwik.org/read.php?2,70874
After upgrade to 1.1.1, I got error when I logout from a login session, here is the error:

Warning: session_regenerate_id() href='function.session-regenerate-id'>function.session-regenerate-id</a>: Session object destruction failed in \wwwroot\piwik\libs\Zend\Session.php on line 313

Here is the backtrace:

#0 Piwik_ErrorHandler(2, session_regenerate_id() href='function.session-regenerate-id'>function.session-regenerate-id</a>: Session object destruction failed, \wwwroot\piwik\libs\Zend\Session.php, 313, Array ([=> ,linenum => 0))#1 session_regenerate_id(1) called at [Zend_Session::regenerateId() called at \wwwroot\piwik\plugins\Login\Controller.php:384#3 Piwik_Login_Controller::clearSession() called at [Piwik_Login_Controller->logout()#5 call_user_func_array(Array (0 => Piwik_Login_Controller Object ([=> Login, => ,[=> , => 0,[=> Piwik_Site Object ( => 0)),[=> logout), Array ()) called at \wwwroot\piwik\core\FrontController.php:125 #6 Piwik_FrontController->dispatch() called at [\wwwroot\piwik\index.php:60]

robocoder · 2011-01-07T07:41:41Z

(In [refs #1958 - revert this line from 3529)

robocoder · 2011-01-07T07:53:50Z

Different bug; fixed in r3659

robocoder · 2011-01-10T03:21:41Z

Are only Infomaniak users affected? I've made no progress in code inspection or trying to reproduce the problem using different php versions and php.ini settings.

anonymous-matomo-user · 2011-01-10T10:29:36Z

Attachment:
phpinfo-xserve.html

anonymous-matomo-user · 2011-01-10T10:33:48Z

I do, and I'm not an Infomaniak customer. Piwik is self hosted, on an old XServe (MacOS X 10.4).

Piwik is updated using cvs : version 1.1.1 revision 3690.
The login is broken since the update to version 1.1.

Here is the result of the var_dump() :

array(34) {
    ["CONTENT_LENGTH"] => "90"
    ["CONTENT_TYPE"] => "application/x-www-form-urlencoded"
    ["DOCUMENT_ROOT"] => "/Library/WebServer/html/server/www"
    ["HTTP_ACCEPT"] => "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8"
    ["HTTP_ACCEPT_CHARSET"] => "ISO-8859-1,utf-8;q=0.7,*;q=0.7"
    ["HTTP_ACCEPT_ENCODING"] => "gzip, deflate"
    ["HTTP_ACCEPT_LANGUAGE"] => "fr-fr,fr;q=0.8,en-us;q=0.5,en;q=0.3"
    ["HTTP_CONNECTION"] => "keep-alive"
    ["HTTP_COOKIE"] => "piwik_auth=login%3DIlAxdzFrIg%3D%3D%3Atoken_auth%3DIjcwMmFmMGIzZDhlMTgxMGI3ZjZmODViYTkyYTZjODI3Ig%3D%3D%3A_%3D11cc71c7f164a89de459262048cd2fac298150c5; PIWIK_SESSID=4k0j3b2nnudl623fk9t2onk8v2"
    ["HTTP_HOST"] => "server.u-paris10.fr"
    ["HTTP_KEEP_ALIVE"] => "115"
    ["HTTP_REFERER"] => "http://server.u-paris10.fr/piwik/index.php"
    ["HTTP_USER_AGENT"] => "Mozilla/5.0 (X11; Linux i686; rv:2.0b9pre) Gecko/20110110 Firefox-4.0/4.0b9pre"
    ["PATH"] => "/usr/local/php5/oracle:/bin:/sbin:/usr/bin:/usr/sbin:/usr/libexec:/System/Library/CoreServices"
    ["REMOTE_ADDR"] => "10.25.xx.xx"
    ["REMOTE_PORT"] => "39787"
    ["SCRIPT_FILENAME"] => "/Library/WebServer/html/server/piwik/www/index.php"
    ["SERVER_ADDR"] => "193.50.xx.xx"
    ["SERVER_ADMIN"] => "server@u-paris10.fr"
    ["SERVER_NAME"] => "server.u-paris10.fr"
    ["SERVER_PORT"] => "80"
    ["SERVER_SIGNATURE"] => ""
    ["SERVER_SOFTWARE"] => "Apache/1.3.41 (Darwin) PHP/5.2.4 mod_ssl/2.8.31 OpenSSL/0.9.7l"
    ["GATEWAY_INTERFACE"] => "CGI/1.1"
    ["SERVER_PROTOCOL"] => "HTTP/1.1"
    ["REQUEST_METHOD"] => "POST"
    ["QUERY_STRING"] => ""
    ["REQUEST_URI"] => "/piwik/index.php"
    ["SCRIPT_NAME"] => "/piwik/index.php"
    ["PATH_TRANSLATED"] => "/Library/WebServer/html/server/piwik/www/index.php"
    ["PHP_SELF"] => "/piwik/index.php"
    ["REQUEST_TIME"] => int(1294650398)
    ["argv"] => array(0) { }
    ["argc"] => int(0)
}

I aded my phpinfo() as an attachment under the name phpinfo-xserve.html.

robocoder · 2011-01-11T17:50:33Z

(In [3706]) quick fixes #1958 - always use safe_serialize/safe_unserialize as there are sites with custom php builds that exhibit buggy json_encode/json_decode behaviour preventing login; since we use json_encode/json_decode for the dashboard, we can debug further there

p.s. Infomaniak's conclusion (posted in the forum) is inaccurate, and their bug fix is wrong (in more ways than one).

json_encode/json_decode is not a 5.3 feature. It was added in php 5.2.0. (I tested with 5.2.0, 5.2.1, 5.2.13, 5.2.14, 5.2.16, and 5.2.17 without Infomaniak's "fix". One of the phpinfo I received shows php was built with --disable-all, and then --enable specific extensions.)
their "fix" to use preg_match(/5.2.1/, PHP_VERSION) no longer matches broken 5.2.0, and excludes 5.2.2 through 5.2.9, but includes 5.2.10 - 5.2.17 (latest 5.2.x); boggle

robocoder · 2011-01-11T23:17:08Z

(In [3709]) delete invalid cookies, refs #1958

robocoder · 2011-01-12T02:58:23Z

(In [3712]) refs #1958 - discard entire cookie content if any part fails to unserialize

robocoder · 2011-01-12T03:07:00Z

(In [3713]) refs #1958 - yet another typo

robocoder · 2011-01-17T19:20:59Z

p.s. I got access to an Infomaniak account, and traced the problem to a broken json_encode. Infomaniak did some more troubleshooting and identified the problem as a broken php build (i.e., they were still using the pecl extension for json instead of the one bundled with php 5.2.x).

mattab added this to the Piwik 1.2 milestone Jul 8, 2014

mattab added T: Bug labels Jul 8, 2014

This issue was closed.

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Broken json extension: Login not working in 1.1.1 for some users #1958

Broken json extension: Login not working in 1.1.1 for some users #1958

mattab commented Jan 5, 2011

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Broken json extension: Login not working in 1.1.1 for some users #1958

Broken json extension: Login not working in 1.1.1 for some users #1958

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