@avimaymon Thank you for reporting this, our team is looking for a map and IP updates, once that's updated should fix it.

@peterhashair Thanks for your reply, I have to ask if there is a rough estimate to when it will be fixed so I can inform my clients that are having a hard time with this issue? perhaps some workaround? thanks

@avimaymon I've created #19415, which should address the second issue. So clicking on Malaysia will no longer show the asia map, but the oceania one. Which is also displayed when clicking on australia.
This fix should be included in Matomo 4.12.

Regarding the incorrect region data: Which geo location database are you using?
Are those regions listed in the region report at all, or are they only not shown on the map?

@peterhashair Your help is much appreciated, thanks
Regarding the geo location database - we're using DBIP/GeoIP (Php) which was last update less than a week ago

@avimaymon Is it the free or the paid DBIP database? The free database make some problems with detecting the regions correctly. See #19329 for more details.

@sgiehl The second issue was fixed after updating to 4.12 but the first one remains,
we do use the free DBIP database, but I'm not sure it's a DBIP issue because we do get that data on the Cities view

This is how it looks on the Cities view

and this is how it looks on the Regions view

There are different names for the first area in the two different view modes but there are adjacent so I'm not sure it's an issue

Could it be that really small counts do not appear in the regions view?

would love your help, thanks!

I would assume it's a similar issue like #19329
Or the iso region code of malaysia might have changed, and we can't map them correctly.
Should be something to have a look at when implementing #11929

@sgiehl Thanks for the quick reply, if possible, I would love getting an update regarding this issue because it really bothers some clients, thanks!

closing in favor of #20527