The bugs are clearly depicted here
@avimaymon Thank you for reporting this, our team is looking for a map and IP updates, once that's updated should fix it.
@peterhashair Thanks for your reply, I have to ask if there is a rough estimate to when it will be fixed so I can inform my clients that are having a hard time with this issue? perhaps some workaround? thanks
@avimaymon I've created https://github.com/matomo-org/matomo/pull/19415, which should address the second issue. So clicking on Malaysia will no longer show the asia map, but the oceania one. Which is also displayed when clicking on australia.
This fix should be included in Matomo 4.12.
Regarding the incorrect region data: Which geo location database are you using?
Are those regions listed in the region report at all, or are they only not shown on the map?
@peterhashair Your help is much appreciated, thanks
Regarding the geo location database - we're using DBIP/GeoIP (Php) which was last update less than a week ago
@sgiehl The second issue was fixed after updating to 4.12 but the first one remains,
we do use the free DBIP database, but I'm not sure it's a DBIP issue because we do get that data on the Cities view
This is how it looks on the Cities view
and this is how it looks on the Regions view
There are different names for the first area in the two different view modes but there are adjacent so I'm not sure it's an issue
Could it be that really small counts do not appear in the regions view?
would love your help, thanks!