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Report for a single website mismatches the "Sent from" website with another #19301

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laurentelgard opened this issue Jun 1, 2022 · 5 comments
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duplicate For issues that already existed in our issue tracker and were reported previously. Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced.

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@laurentelgard
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On single matomo 4.10.1 instance we track ~10 websites, each from its specific url like https://track.dns1.tld

In the automated monthly report, all data are coherent except the "sent from" website that shows another one.

Expected Behavior

The report should show the tracker from the website it tracks

Current Behavior

  1. report one sent for dns1.tld with "sent from" dns45.tld + noreply@dns45.tld
  2. report two sent for dns2.tld with "sent from" dns13.tld + noreply@dns45.tld
  3. etc.

Steps to Reproduce (for Bugs)

  1. just setup a monthly report for a website to one ore more recipients

Context

Matomo used in french in Firefox nightly, UI currently broken, saying:
"The string General_Description was not loaded in javascript. Make sure it is added in the Translate.getClientSideTranslationKeys hook."

Your Environment

Matomo: 4.10.1
MySQL: 5.7.30-log
PHP: 7.4.28

@laurentelgard laurentelgard added the Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. label Jun 1, 2022
@Findus23
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Findus23 commented Jun 1, 2022

This is caused by the same issue as #14583

@justinvelluppillai maybe this could be added to the schedule for the next releases as it makes URLs in Matomo completly random if one uses multiple matomo.sitename.example urls that point at the same Matomo instance.

@Findus23 Findus23 added the duplicate For issues that already existed in our issue tracker and were reported previously. label Jun 1, 2022
@laurentelgard
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Indeed, sorry I did not look for such an old issue as #14583 but it's the same, that appeared with the upgrade to 4.10 in my case.

@Findus23
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Findus23 commented Jun 2, 2022

No problem, it also took me quite a while to find it again.

@justinvelluppillai
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Thanks for the report @laurentelgard , I will add it to the queue for Product Team to prioritize soon.

@justinvelluppillai justinvelluppillai added this to the For Prioritization milestone Jun 3, 2022
@laurentelgard
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laurentelgard commented Jun 3, 2022

Thanks for the report @laurentelgard , I will add it to the queue for Product Team to prioritize soon.

Thank you @justinvelluppillai, it's a real problem when different clients receive their report with another website "from", but you know it.
Hope this will come soon, can not use the report module right now.

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duplicate For issues that already existed in our issue tracker and were reported previously. Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced.
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