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Search Engine Keywords Performance Bing report issue #19178

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agency-w52 opened this issue May 5, 2022 · 2 comments
Closed

Search Engine Keywords Performance Bing report issue #19178

agency-w52 opened this issue May 5, 2022 · 2 comments
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answered For when a question was asked and we referred to forum or answered it.

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@agency-w52
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agency-w52 commented May 5, 2022

Currently we are having problems with the search engine keyword reports:
Keywords show up in any report (week, month, year) but in a report with a day-based timeframe - here the keyword list is empty for Bing (Google works without problems). The problem occurs on several instances, each using the latest version of Matomo and the plugin - is there any way to fix this?

@agency-w52 agency-w52 added the Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. label May 5, 2022
@agency-w52 agency-w52 changed the title Search Engine Keywords-performance Search Engine Keywords Performance Report issue May 5, 2022
@agency-w52 agency-w52 changed the title Search Engine Keywords Performance Report issue Search Engine Keywords Performance Bing report issue May 5, 2022
@sgiehl
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sgiehl commented May 5, 2022

Hi @agency-w52.
This is actually not a bug. As it should be mentioned somewhere in the plugin, Bing only provides data on a weekly base. Therefor it is not possible to import or display data for days.

@sgiehl sgiehl closed this as completed May 5, 2022
@sgiehl sgiehl added answered For when a question was asked and we referred to forum or answered it. and removed Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. labels May 5, 2022
@agency-w52
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@sgiehl oh sorry, didn't see that - thanks for the clarification!

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