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Error about getenv function #19173

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loukasstoltz opened this issue May 4, 2022 · 3 comments
Closed

Error about getenv function #19173

loukasstoltz opened this issue May 4, 2022 · 3 comments
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worksforme The issue cannot be reproduced and things work as intended.

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@loukasstoltz
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Expected Behavior

Try to connect to my matomo instance and get
Fatal error: Uncaught Error: Call to undefined function Piwik\Plugin\getenv() in analytics.serveur.digital/core/Plugin/Manager.php:345 Stack trace: #15849
analytics.serveur.digital/core/bootstrap.php(48): Piwik\Plugin\Manager::initPluginDirectories() #1 analytics.serveur.digital/index.php(19): require_once('...') #2 {main} thrown in
analytics.serveur.digital/core/Plugin/Manager.php on line 345

Current Behavior

Just update to latest version

Possible Solution

I have try to reinstall with command line,
I have try to reinstall by downloading zip script
I have fix permission

Steps to Reproduce (for Bugs)

  1. Installation
  2. go to the URL

Context

I can't go to my analytics

https://analytics.serveur.digital/

Your Environment

  • Matomo Version: Latest
  • PHP Version: 8.1
  • Server Operating System: Ubuntu
  • Additionally installed plugins:No
  • Browser: Google Chrome
  • Operating System: iOs
@loukasstoltz loukasstoltz added the Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. label May 4, 2022
@sgiehl
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sgiehl commented May 5, 2022

Hm.... getenv() is actually a php functions and no method in that namespace. Normally PHP should automatically use the php function if it is not defined in the namespace (when being used unqualified).
Was Matomo working before on that server or weren't you able to install it? Just wondering if anything changed on your server or within Matomo.

@loukasstoltz
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loukasstoltz commented May 5, 2022 via email

@sgiehl
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sgiehl commented May 5, 2022

Ok. I'll close this issue for now, as I'm not able to reproduce that. If you decide to update PHP later and run into the same problem, feel free to reopen/create an issue. Thanks.

@sgiehl sgiehl closed this as completed May 5, 2022
@sgiehl sgiehl added worksforme The issue cannot be reproduced and things work as intended. and removed Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. labels May 5, 2022
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@sgiehl @loukasstoltz