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Incorrect tracking search result pages #19092
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Hi @Bira-navi, thanks for reporting this. Would it be possible for you to share a screenshot of the problem to help us understand it a little better? |
Hello, this is what i got : |
@Bira-navi Are you using the javascript tracker to set the number of available search results? |
I don't know where i can verify this, but i think that yes ? |
@Bira-navi is the tracked site a WordPress site or another one? |
This issue has been mentioned on Matomo forums. There might be relevant details there: https://forum.matomo.org/t/incorrect-tracking-search-result-pages/45681/2 |
I am not the one who launched Matomo on the portal.. I am not sure if its this code you want : |
Hi, This Tag is triggered by a Custom Event, plugged on a Datalayer.Event "search" containing the requested data (searched expression, category, number of results). In Administration, the Site search is also activated. Thanks. |
@lneuville
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Hi @heurteph-ei Thanks for your questions ;
Yes. In preview mode, I see the Custom Event on the left bar, and the Custom HTML Tag launched
No error in the console
https://XXXXXX.matomo.cloud/matomo.php?search=emballage&search_count=13&idsite=6&rec=1&r=898653&h=15&m=47&s=24&url=https://dev-example.example.com/home/faq/search/emballage&_id=5909d5132f607567&_idn=0&_refts=0&send_image=0&pdf=1&qt=0&realp=0&wma=0&fla=0&java=0&ag=0&cookie=1&res=1920x1080&dimension1=Biens ménagers&dimension2=Approvisionnement et achat - Directeur&dimension3=Compte centralisé&dimension4=FORFAIT&dimension5=declarant, signataire_attestation_conformite&dimension7=FR and then : https://XXXXXX.matomo.cloud/matomo.php?fa_vid=hgkjXW&fa_ef=mat-input-0&fa_lf=mat-input-0&fa_fields=[{"fa_fts":6890,"fa_fht":5693,"fa_fb":true,"fa_fn":"mat-input-0","fa_fch":1,"fa_ff":1,"fa_fd":0,"fa_fcu":0,"fa_ft":"text","fa_fs":0}]&fa_ts=7546&fa_su=1&fa_tts=7546&ca=1&idsite=6&rec=1&r=699654&h=15&m=47&s=22&url=https://dev-example.example.com/home/faq/search/tri&_id=5909d5132f607567&_idn=0&_refts=0&send_image=0&pdf=1&qt=0&realp=0&wma=0&fla=0&java=0&ag=0&cookie=1&res=1920x1080&dimension1=Biens ménagers&dimension2=Approvisionnement et achat - Directeur&dimension3=Compte centralisé&dimension4=FORFAIT&dimension5=declarant, signataire_attestation_conformite&dimension7=FR Regarding the activation of the Site Search setting, indeed, it seems necessary when you use the 'automatic' search tracking... but I have a doubt wether it's also necessary in 'Custom HTML Tag' based method. I'll give it a try. best rgds |
Hello,
I have a problem concerning the keywords searched on the site. I don't understand why, when a search is performed and displays for example 5 results, the column PAGES OF SEARCH RESULTS displays 4. On my site, 10 results can be displayed on the same page. I also have data when there are 0 results.
Thank you.
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