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Cookiebot finds cookie eventhough cookies are disabled #19090

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sissibieber opened this issue Apr 13, 2022 · 1 comment
Closed

Cookiebot finds cookie eventhough cookies are disabled #19090

sissibieber opened this issue Apr 13, 2022 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@sissibieber
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Hello,
apparently the tool Cookiebot finds a cookie from matomo (4.9.0) eventhough cookies are disabled in TagManager and in privacy settings. Since we are trying to convince clients that matomo is the better alternative to analytics because it can run without any cookies, we have an issue here, since clients that are using Cookiebot see a cookie set by matomo. Which is definitely not the considered outcome. I am not sure what the Cookiebot scraper does exactly, because I cannot reproduce or find that cookie if I browse through the pages with my browser.
Any ideas on this?

Example of Cookiebot result:
image

Best,
Sissi
@sissibieber
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sissibieber commented Apr 14, 2022 •
edited

Ok, seems there was some caching issue after updating to 4.9.0 on the website itself and the latest js file was not used from matomo. The Cookiebot scan runs now through without finding any matomo cookie.

@justinvelluppillai justinvelluppillai added the answered For when a question was asked and we referred to forum or answered it. label May 9, 2022
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@justinvelluppillai @sissibieber