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Auth token (for API) not displayed on creation #18850

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rafaelmaeuer opened this issue Feb 25, 2022 · 3 comments
Closed

Auth token (for API) not displayed on creation #18850

rafaelmaeuer opened this issue Feb 25, 2022 · 3 comments
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answered For when a question was asked and we referred to forum or answered it. worksforme The issue cannot be reproduced and things work as intended.

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@rafaelmaeuer
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rafaelmaeuer commented Feb 25, 2022 •
edited

Expected Behavior

When generating an API auth token, the auth_token should be displayed.

Current Behavior

When generating an API auth token, the requests loads (page loading spinner) until there is a timeout.
After refreshing the page one (or sometimes two similar) new entries appear under tokens.
As the one-time token isn't displayed, the created API-access cannot be used.

The same is happening when deleting a token (timeout -> entry is deleted after refresh).

Possible Solution

?

Steps to Reproduce (for Bugs)

Follow these steps in https://matomo.org/faq/general/faq_114/ for Matomo 4 and newer

Context

Trying to connect WP-Matomo Integration (WP-Piwik) with Matomo and therefor needing an auth_token.

Your Environment

  • Matomo Version: 4.7.1
  • PHP Version: 8.0.14
  • Server Operating System: Ubuntu 20.04.1
  • Additionally installed plugins:
  • Browser: Brave / Safari
  • Operating System: macOS 12.1
@rafaelmaeuer rafaelmaeuer added the Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. label Feb 25, 2022
This was referenced Feb 25, 2022
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@sgiehl
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sgiehl commented Feb 28, 2022

Hi @rafaelmaeuer. Thanks for creating the issue.
For me that works without issues and after confirming the password it displays a page like
image

Can you see any errors in the error log?

@rafaelmaeuer
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Hey @sgiehl thanks for confirming the issue is not related to matomo itself, I am using the docker-image from crazy-max/docker-matomo so the problem might lay there... No the logs aren't showing any hints toward the problem, I already enabled the debug-mode, but it didn't gave any further information about any cause...

@rafaelmaeuer
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Updating Ubuntu and restarting the Server solved the issue...

@sgiehl sgiehl added answered For when a question was asked and we referred to forum or answered it. worksforme The issue cannot be reproduced and things work as intended. and removed Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. labels Mar 3, 2022
@TechCare-Aus TechCare-Aus mentioned this issue Mar 29, 2022
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