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updating to version 4.7.1 has broken Matomo #18745

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mkassir95 opened this issue Feb 4, 2022 · 7 comments
Closed

updating to version 4.7.1 has broken Matomo #18745

mkassir95 opened this issue Feb 4, 2022 · 7 comments
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Bug For errors / faults / flaws / inconsistencies etc. not-in-changelog For issues or pull requests that should not be included in our release changelog on matomo.org.
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@mkassir95
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mkassir95 commented Feb 4, 2022

updating to version 4.7.1 has broken Matomo .
I was using version 4.6.2
I used automatic update option
I restarted my server and the problem persists

image

@mkassir95 mkassir95 added the Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. label Feb 4, 2022
@mkassir95 mkassir95 changed the title updating to version 7 has broken Matomo updating to version 4.7.1 has broken Matomo Feb 4, 2022
@Findus23
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Findus23 commented Feb 4, 2022

Can you please check the PHP or Matomo error log for more details on what exactly doesn't work?

@rr0001
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rr0001 commented Feb 7, 2022

I also had the same error, plus another that said:

A fatal error occurred
The following error just broke Matomo (v4.7.1):

An exception has been thrown during the rendering of a template ("File `../../CoreHome/vue/src/MenuDropdown/MenuDropdown.less` not found. in anonymous-file-0.less").
in C:\Projects\opt\www\localhost\matomo\plugins\CoreUpdater\templates\runUpdaterAndExit_welcome.twig line 8            
Troubleshooting
Follow these steps to solve the issue or report it to the team:
If you have just updated Matomo to the latest version, please try to restart your web server. This will clear the PHP opcache which may solve the problem.
If this is the first time you see this error, please try refresh the page.
If this error continues to happen, we appreciate if you send the [error report](mailto:hello@matomo.org?subject=Fatal%20error%20in%20Matomo%204.7.1&body=An%20exception%20has%20been%20thrown%20during%20the%20rendering%20of%20a%20template%20%28%22File%20%60..%2F..%2FCoreHome%2Fvue%2Fsrc%2FMenuDropdown%2FMenuDropdown.less%60%20not%20found.%20in%20anonymous-file-0.less%22%29.%20in%20C%3A%5CProjects%5Copt%5Cwww%5Clocalhost%5Cmatomo%5Cplugins%5CCoreUpdater%5Ctemplates%5CrunUpdaterAndExit_welcome.twig%208%20using%20PHP%208.0.12) to the Matomo team.

I was able to resolve the issue by manually downloading the zip file and overwriting all the files. I also had backed up my config/config.inc.php file.

@mkassir95
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mkassir95 commented Feb 7, 2022 via email

@pietryszak
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Same issue, after update from 4.6.2 to 4.7.1 and server restart the same info is shown

@sgiehl
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sgiehl commented Feb 21, 2022

@pietryszak What file system are you using on your server? Is it case sensitive or case insensitive?

@pietryszak
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pietryszak commented Feb 21, 2022

Ubuntu 20.04.4 LTS, ext4. With default file system settings.
I restore server from backup and old version of Matomo works fine.

@sgiehl
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sgiehl commented Jun 3, 2022

Closing this one, as it should be finally solved with #19156

@sgiehl sgiehl closed this as completed Jun 3, 2022
@sgiehl sgiehl added this to the 4.10.0 milestone Jun 3, 2022
@sgiehl sgiehl added Bug For errors / faults / flaws / inconsistencies etc. and removed Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. labels Jun 3, 2022
@justinvelluppillai justinvelluppillai added the not-in-changelog For issues or pull requests that should not be included in our release changelog on matomo.org. label Jul 8, 2022
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