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"Update automatically": No SSL connection possible #18546

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monkeyjunglejuice opened this issue Dec 27, 2021 · 4 comments
Closed

"Update automatically": No SSL connection possible #18546

monkeyjunglejuice opened this issue Dec 27, 2021 · 4 comments
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answered For when a question was asked and we referred to forum or answered it.

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@monkeyjunglejuice
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When trying to update, this error message appears:
"Downloading the latest Matomo version over secure HTTPS connection did not succeed, because of the following error:
curl_exec: SSL certificate problem: certificate has expired. Hostname requested was: builds.matomo.org"

There's only the chance to update via unencrypted HTTP.

Expected Behavior

screenshot

Automatic update via HTTPS should work.

Current Behavior

Error message appears, automatic update via HTTPS not possible

Possible Solution

If the error message really points out the actual problem, then update the certificates of builds.matomo.org (but they seem valid).

Steps to Reproduce (for Bugs)

  1. https://matomoinstallation.domain/index.php?module=CoreUpdater&action=newVersionAvailable
  2. Click button "UPDATE AUTOMATICALLY"
  3. Update error

Your Environment

  • Matomo Version: 4.4.1
  • Webserver: NGINX
  • PHP Version: 8.0 with OPCache
  • Server Operating System: Debian
  • Additionally installed plugins: None
  • Browser: Firefox 95.0.1
  • Operating System: GNU/Linux
@monkeyjunglejuice monkeyjunglejuice added the Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. label Dec 27, 2021
@justinvelluppillai justinvelluppillai added answered For when a question was asked and we referred to forum or answered it. and removed Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. labels Jan 5, 2022
@justinvelluppillai
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Thanks for the issue @monkeyjunglejuice - I think this was resolved in Matomo 4.5. I will close this for now. Please refer to #18089 for more info.

@digitalextremist
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Seeing this again at the update to 4.10.1 unfortunately @justinvelluppillai

@justinvelluppillai
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justinvelluppillai commented May 26, 2022 •
edited

@digitalextremist what version did you upgrade from there?

edit: it looks like you came from 4.4.1, which means the error is expected but was resolved in 4.5 after which you shouldn't see this.

@digitalextremist
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@justinvelluppillai I was coming from the prior revision, 4.10.0 and had remained current up to there.

When I selected Continue Automatically using HTTPS another time or two, it finally did work.

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@digitalextremist @justinvelluppillai @monkeyjunglejuice