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Unable to access Matomo Report due to permission issue #18490

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rhpdc opened this issue Dec 11, 2021 · 1 comment
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Unable to access Matomo Report due to permission issue #18490

rhpdc opened this issue Dec 11, 2021 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@rhpdc
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rhpdc commented Dec 11, 2021

Hello,
I am an admin for www.biokineticshealthsystem.com , and now I cannot read the Matomo reports anymore.
When trying to click on REPORTING, the message reads:

Forbidden
You don't have permission to access this resource.

Thanks for letting me know what to do from here!
RP

NSBK syst report .pdf

@justinvelluppillai
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Hi @rhpdc could you please ask questions in our forums: https://forum.matomo.org/

Maybe there is also already this question solved there, eg https://forum.matomo.org/t/403-forbidden-error-general-query/33359/2. I will close this for now.

@justinvelluppillai justinvelluppillai added wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it. answered For when a question was asked and we referred to forum or answered it. and removed wontfix If you can reproduce this issue, please reopen the issue or create a new one describing it. labels Feb 1, 2022
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