@peterbo opened this Issue on November 11th 2021 Contributor

Expected Behavior

When opening the Page Overlay feature for a given URL, the Page Overlay should open and display the corresponding numbers and overlay data for a given page.

Current Behavior

Currently, if the Matomo tracking URL is different from the Matomo GUI URL (e.g. in proxy environments), Overlay does open, but keeps the loading screen in the left frame (no data will be loaded), and no overlay data is shown in the website view frame.

Possible Solution

Steps to Reproduce (for Bugs)

  1. Have the Matomo Tracking URL implemented in the website via URL A
  2. Have the Matomo Reporting GUI accessible via URL B
  3. try to open page overlay

Your Environment

  • Matomo Version: 4.4.1
  • PHP Version: ?
  • Server Operating System: ?
  • Additionally installed plugins: -
  • Browser: Firefox
  • Operating System: Windows 10
@sgiehl commented on November 11th 2021 Member

@peterbo could you maybe check if there are failing requests when opening the overlay? Maybe there are some CORS headers in place that are causing issues?

@heurteph-ei commented on November 16th 2021

@peterbo Other possible bug source: the site is in HTTP and Matomo in HTTPS. Your browser won't allow this (it won't allow display an HTTP frame in an HTTPS page)...

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