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API methods `Actions.XXX` return empty with period set to range and date between first and last day of current month on matomo 3.X #18068

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benIT opened this issue Sep 28, 2021 · 1 comment

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answered Potential Bug

benIT commented Sep 28, 2021

The issue occurs when the period parameter is set to range and the date parameter set to first and last day of current month:

This API call with period=range and date=2021-09-01,2021-09-29 returns data:

https://analytics.company.com/?module=API&method=Actions.getDownloads&idSite=4&period=range&date=2021-09-01,2021-09-29&format=JSON&token_auth=BRuebEp5YJOxn0B3oFRUdur4ReS3K99&flat=1&filter_limit=-1&expanded=1

whereas this one with period=range and date=2021-09-01,2021-09-30 returns empty (http status code 200):

https://analytics.company.com/?module=API&method=Actions.getDownloads&idSite=4&period=range&date=2021-09-01,2021-09-30&format=JSON&token_auth=BRuebEp5YJOxn0B3oFRUdur4ReS3K99&flat=1&filter_limit=-1&expanded=1

The same issue happens with other Actions.XXX methods:

but not with past months:

Workaround with `period=month&` not working

According to the doc, we tried to use period=month:

https://analytics.company.com/?module=API&method=Actions.getDownloads&idSite=4&period=month&date=2021-09-30&format=JSON&token_auth=BRuebEp5YJOxn0B3oFRUdur4ReS3K99&flat=1&filter_limit=-1&expanded=1

The API call returns incomplete data, some entries are missing.

Expected Behavior

API call should return a JSON response with data from the first day until the last day of this month.

Current Behavior

API call return empty response.

Steps to Reproduce (for Bugs)

API calls on demo.matomo.cloud demo site work fine:

https://demo.matomo.cloud/index.php?module=API&method=Actions.getOutlinks&idSite=1&format=JSON&token_auth=anonymous&period=range&date=2021-09-01,2021-09-30

The demo site is running matomo v4.4.1 whereas our instance is v3.14.1

Environment

matomo version: 3.14.1
PHP version: 7.3.11
MariaDB version: 10.3.18-MariaDB-0+deb10u1
OS : debian 10
Matomo error log: empty

Cheers,
ben

The text was updated successfully, but these errors were encountered:

benIT added the Potential Bug label

Member

sgiehl commented Sep 28, 2021

@benIT We highly recommend updating to the latest Matomo version, as we likely won't spend much time on fixing issues for Matomo 3

benIT closed this as completed

justinvelluppillai added the answered label

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