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Add "AllowOverride" to faq/troubleshooting/how-do-i-fix-the-error-private-directories-are-accessible #17819

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larsen0815 opened this issue Jul 27, 2021 · 3 comments
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c: Documentation For issues related to in-app product help messages, or to the Matomo knowledge base.
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@larsen0815
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https://matomo.org/faq/troubleshooting/how-do-i-fix-the-error-private-directories-are-accessible/

Like others I had the problem of this message not getting fixed by running "core:create-security-files". Turns out, the domain in Apache was not configured to "AllowOverride All" which is needed for .htaccess to work.

A note should be added here that users should check this.

btw: When I tried to post the above text as a feedback on that page, I got blocked by WAF:

Forbidden
Request was blocked by WAF.
Request ID: 50562432-e4ff-44e5-97a6-9f4891e6376c
@tsteur tsteur added the c: Documentation For issues related to in-app product help messages, or to the Matomo knowledge base. label Jul 27, 2021
@tsteur tsteur self-assigned this Jul 27, 2021
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tsteur commented Jul 27, 2021

Thanks for this @larsen0815 . Very appreciated. I've added this to the FAQ.

Regarding the WAF: Do you remember when you tried to post this? I couldn't find this request ID in the logs so far.

@tsteur tsteur closed this as completed Jul 27, 2021
@tsteur tsteur added this to the 4.4.0 milestone Jul 27, 2021
@larsen0815
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WAF: Right before I created this issue. Tried it twice within ~2 minutes.

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tsteur commented Jul 28, 2021

Thanks for this, found it now 👍

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