@mddvul22 opened this Issue on May 18th 2021

We have purchased the Maxmind Domain Name database for use in our Matomo reports. Specifically, we want to be able to see the domain name tied to an IP address, in addition to the provider, which is not always the same. However, when I try to provide the download url for this database, Matomo downloads it, but then gives me a red box:


It appears that Matomo can't use this database to show domain names of visitors. Is that correct?

Expected Behavior

I would expect that I could import this database and that my visitor reports would be able to show the domain name tied to each IP address.

Current Behavior

Right now, I can't get the database imported. If there is some other method to provide this info, within Matomo, I'd love to know how to do that. We are showing the Provider in the visitor details, but that is not always the same as the equivalent domain name tied to the IP address.


Our company would like to be able to know the domain name associated with each visitor.

Your Environment

  • Matomo Version: 4.3.0
  • PHP Version: 7.2.24
  • Server Operating System: Centos 8 Linux
@sgiehl commented on May 19th 2021 Member

@mddvul22 Thanks for creating the issue. Matomo currently doesn't support the use of domain name databases and won't show the information even when it would be available in the geoip database.
Matomo is only able to handle location databases (like city, country, ...), provider / organisation databases (like isp, asn, ...) or combined databases (like enterprise).
Guess this would need to be handled as separate database type, as one might want location, provider and domain name information.

@mddvul22 commented on May 20th 2021

Thank you for the reply/update/info.

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