@mddvul22 opened this Issue on May 18th 2021

Today, I upgraded to Matomo 4.3.0. The Matomo system check complains about "Required Private Directories". Specifically, it tells me:

"We found that the above URLs are accessible via the browser, but they should NOT be. Allowing them to be accessed can pose a potential security risk since the contents can provide information about your server and potentially your users. Please restrict access to them.

We also found that Matomo's config directory is publicly accessible. While attackers can't read the config now, if your webserver stops executing PHP files for some reason, your MySQL credentials and other information will be available to anyone. Please check your webserver config and deny access to this directory. "

I'm not positive, but something seems to be messed up here. I have my config directory set to 700. My config.ini.php is set to 600. What should the permissions be? Matomo doesn't say what it is looking for. For me to lock it down further, I basically have to change take access away from the Apache user. Maybe I'm missing something obvious, but this doesn't seem right.

Your Environment

  • Matomo Version: 4.3.0
  • PHP Version: 7.2.24
  • Server Operating System: Centos 8 Linux
@sgiehl commented on May 18th 2021 Member

Hi @mddvul22. Thanks for creating this issue. Matomo actually tries to do a http request on the config file and checks if the response code to be between 400 and 500. So you may need to disallow access in webserver config.
See https://github.com/matomo-org/matomo/pull/17568

@heurteph-ei commented on May 18th 2021

Maybe some documentation somewhere should be updated... And a link to this doc should be provided in the warning message?

@fireba11 commented on May 18th 2021

At least on my server
config/config.ini.php returns a single ';'
tmp/cache/tracker/matomocache_general.php returns an empty file
causing the check to complain since something is returned.

Also to me it seems those files exist by default, how are they supposed to be protected? (The warning should tell you too ..)

@Findus23 commented on May 18th 2021 Member

I have explained this a bit more detailed here:

Maybe the error message could be expanded with this help

@fireba11 commented on May 18th 2021

I'm using centos7 and httpd, the .htaccess is there but doesn't seem to work for me.
I'm investigating possible reasons, the use of php-fpm being one candidate ...

@Findus23 commented on May 18th 2021 Member

One thing: With the current check Matomo doesn't accept it, if the config.ini.php returns a 304 e.g. to the homepage.

@mddvul22 commented on May 18th 2021

I'm open to other suggestions on the best way to fix this. However, I have placed this in my Matomo Apache configuration:

    <LocationMatch "^/(tmp|config|lang)">
            Require all denied
            Require ip

And this has removed the warning from the Matomo system check. Again, I'm open to suggestions of a better way to address this.

@tsteur commented on May 18th 2021 Member

I think initially there was a check for the retrieved content. To adjust the check for redirects etc maybe we could follow redirects and check if the retrieved config is trim($content) !== ';' (before was only a contains check or so) and check whether it's actually returning any content from the config. So if response code is >=400 && < 500 then all is good. If not we'd maybe do some additional checks regarding the redirects etc (we need to follow the redirects to see if it maybe just redirects from http to https etc)

@GermanKiwi commented on May 18th 2021

Hi guys, I've also had this problem after updating to 4.3.0, but for a different file and folder. For my site, the "Required Private Directory" warning refers to this URL:


My site is running on Apache, and inside my /lang/ directory there is a Matomo-generated .htaccess file which I've attached to my comment here (renamed to a .txt file). As far as I can tell, it's configured correctly to block all the files in this directory.

However, when I check the HTTP response header of the above URL, it's returning "200 OK", rather than 4xx.

Any idea why? To me it feels like Matomo is doing something wrong here.


@prbt2016 commented on May 19th 2021


I was in the process of manual installation of Matomo 4.3.0 on Centos 6.9 with PHP 7.2.24, MYSQL 5.5, Apache 2.2.

However I face the same issue as mentioned above on the following file i.e :


i.e the following error is thrown after visiting Diagnostic->System Check :


Could you please replicate and fix the issue?.

@tsteur commented on May 21st 2021 Member

Created https://github.com/matomo-org/matomo/pull/17604 as a first improvement as well as this FAQ https://matomo.org/faq/troubleshooting/how-do-i-fix-the-error-private-directories-are-accessible/ which we can improve and complete over time.

To fully fix this issue we should maybe split the detections into two parts:

  • private directories that are basically required to fix
  • private directories that should be fixed/that we recommend to be fixed (mostly lang/en.json check for now). Once we add more checks eg for core etc then we could move these files in there as well.

Currently, /tmp is also hard coded and we may want to use StaticContainer::get('path.tmp') instead. And in case that strpos($tmpDir, PIWIK_INCLUDE_PATH) === false then we would need to assume the tmp is not in the public directory and don't need to execute the check for the tmp directory.

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