Expected Behavior

When displaying the heatmap page, the used CSS should be the one provided by the original page

Current Behavior

When the CSS path of the original path:

• is not on HTTPS
• OR is not on the default port (default HTTPS is 443)
  the CSS is not loaded when displaying the heatmap.
  It seems the other resources (images, etc.) encounter the same problem...

Possible Solution

Register the full CSS path, including protocole and port.

Steps to Reproduce

1. Heatmap activated
2. Page to be analysed on HTTP and/or on specific port:
   
3. Analysis of the heatmap:
   

Your Environment

Mandatory checks

Version PHP >= 7.2.5: ✔ 7.3.20
PDO Extension: ✔
PDO\MYSQL Extension: ✔
MYSQLI Extension: ✔
Extensions requises: ✔ zlib ✔ SPL ✔ iconv ✔ json ✔ mbstring ✔ Reflection
Fonctions requises: ✔ debug_backtrace ✔ eval ✔ hash ✔ gzcompress ✔ gzuncompress ✔ pack
Configuration PHP requise (php.ini): ✔ session.auto_start = 0 ✔ max_execution_time = 0 OR >= 30
Répertoires avec les droits d'accès en écriture: ✔ $DOC_ROOT/tmp ✔ $DOC_ROOT/tmp/assets ✔ $DOC_ROOT/tmp/cache ✔ $DOC_ROOT/tmp/climulti ✔ $DOC_ROOT/tmp/latest ✔ $DOC_ROOT/tmp/logs ✔ $DOC_ROOT/tmp/sessions ✔ $DOC_ROOT/tmp/tcpdf ✔ $DOC_ROOT/tmp/templates_c
Répertoires avec accès en écriture pour Gestionnaire de balises: ✔ $DOC_ROOT/js

Optional checks

Intégrité du fichier: ✔
Statut du traqueur: ✔
Limite mémoire: ✔ 128M
Fuseau horaire: ✔
Ouvrez l'URL: ✔ curl
PageSpeed désactivé: ✔
GD > 2.x + Freetype (graphiques): ✔
Autres extensions: ✔ json ✔ libxml ✔ dom ✔ SimpleXML
Autres fonctions: ✔ shell_exec ✔ set_time_limit ✔ mail ✔ parse_ini_file ✔ glob ✔ gzopen ✔ md5_file
Système de fichiers: ✔
Setup Cron (faster report loading): ⚠ Warning: Pour des performances optimales et un Matomo rapide, il est vivement recommandé de mettre en place une entré CRON pour archiver automatiquement vos rapports, et de désactiver le déclanchement depuis l'interface depuis les paramètres Matomo.
Setup Cron - Gestion des processus via la ligne de commande: ✔ Ok
Capacités de la base de données: ✔ UTF8mb4 charset ⚠ Warning: LOAD DATA INFILE
L'utilisation de LOAD DATA INFILE va grandement accélérer la vitesse du processus d'archivage de Matomo. Pour le rendre disponible à Matomo, essayez de mettre à jour PHP & MySQL et assurez-vous que votre utilisateur MySQL a les privilèges de FILE.
Si votre serveur Matomo suit des sites à fort trafic (ex. > 100000 pages par mois), nous recommandons d'essayer de corriger ce problème.
Erreur: LOAD DATA INFILE failed... Error was:
Try 1: LOAD DATA INFILE : SQLSTATE[28000]: Invalid authorization specification: 1045 Access denied for user (using password: YES)[28000],
Try 2: LOAD DATA LOCAL INFILE : SQLSTATE[42000]: Syntax error or access violation: 1148 The used command is not allowed with this MySQL version[42000]
✔ CREATE TEMPORARY TABLES ✔ Changing transaction isolation level
Taille maximale des paquets: ⚠ Warning: Il est important de configurer une taille 'max_allowed_packet' dans votre base de données MySQL d'au moins 64MB. 32MB configuré en ce moment.
Connexion SSL forcée: ⚠ Warning: Nous recommandons d'utiliser Matomo uniquement avec des connexions sécurisées SSL. Pour empêcher l'accès non sécurisée par HTTP, ajoutez force_ssl = 1 à la section General dans votre fichier conf/config.ini.php de Matomo.
Géolocalisation: ⚠ Warning: La géolocalisation fonctionne, mais vous n'utilisez pas un des fournisseurs recommandés. Si vous devez importer des fichiers de journaux ou bien effectuer quoi que ce soit d'autre qui requiert la définition des adresses IP, utilisez l'implémentation PHP GeoIP l'extension maxminddb.
Mettre à jour via HTTPS: ✔
Traceur JavaScript inscriptible ("/matomo.js"): ✔
Heatmap & Session Recording Tracking: ⚠ Warning: Requesting '$MATOMO_URLplugins/HeatmapSessionRecording/configs.php?idsite=1&trackerid=5lX6EM&url=http%3A%2F%2Ftest.test%2F' resulted in an SSL error. Maybe you are using a self signed certificate? Please open the URL manually in a browser to see if the response contains 'Piwik.HeatmapSessionRecording'. If not, you might need to modify your server configuration as this file needs to be accessible via a browser from the Internet or Intranet.

Informational results

Matomo Version: 4.0.5
Matomo Update History: 4.0.5,
Matomo Install Version: 4.0.5
PHP_OS: Linux
PHP SAPI: apache2handler
Timezone Version: 0.system
PHP Timezone: UTC
PHP Time: 1614954151
PHP Datetime: 2021-03-05 14:22:31
PHP INI max_execution_time: 30
PHP INI post_max_size: 8M
PHP INI max_input_vars: 1000
PHP INI zlib.output_compression:
Curl Version: 7.29.0, NSS/3.44
Suhosin Installed: 0
DB Prefix: matomo_
DB Charset: utf8mb4
DB Adapter: PDO\MYSQL
MySQL Version: 5.7.33-enterprise-commercial-advanced-log
Num Tables: 69
Browser Segment Archiving Enabled: 1
Development Mode Enabled: 0
Internet Enabled: 1
Multi Server Environment: 0
Custom User Path: 0
Custom Include Path: 0
Plugins Activated: API, AbTesting 4.0.6, Actions, ActivityLog 4.0.2, Annotations, BulkTracking, Cohorts 4.0.2, Contents, CoreAdminHome, CoreConsole, CoreHome, CorePluginsAdmin, CoreUpdater, CoreVisualizations, CustomDimensions, CustomJsTracker, CustomReports 4.0.4, Dashboard, DevicePlugins, DevicesDetection, Diagnostics, Events, Feedback, FormAnalytics 4.0.2, Funnels 4.0.3, GeoIp2, Goals, Heartbeat, HeatmapSessionRecording 4.0.6, ImageGraph, Insights, Installation, Intl, IntranetMeasurable, LanguagesManager, Live, LoginLdap 4.3.0, MobileMessaging, Monolog, Morpheus, MultiSites, Overlay, PagePerformance, PrivacyManager, ProfessionalServices, Proxy, Referrers, Resolution, RollUpReporting 4.0.1, RssWidget, SEO, ScheduledReports, SearchEngineKeywordsPerformance 4.1.1, SegmentEditor, SitesManager, TagManager, Tour, Transitions, TwoFactorAuth, UserCountry, UserCountryMap, UserId, UserLanguage, UsersFlow 4.0.2, UsersManager, VisitFrequency, VisitTime, VisitorInterest, VisitsSummary, WebsiteMeasurable, Widgetize
Plugins Deactivated: CustomVariables, DBStats, Ecommerce, Login, LoginSaml 4.0.3, Marketplace (yes we had to deactivate it!), MediaAnalytics 4.0.2, MobileAppMeasurable, MultiChannelConversionAttribution 4.0.2, Provider, WhiteLabel 4.0.1, WooCommerceAnalytics 4.0.3
Plugins Invalid:
Server Info: Apache
Had visits in last 1 day: 1
Had visits in last 3 days: 1
Had visits in last 5 days: 1
Archive Time Last Started: 0
Archive Time Last Finished: 0
Num invalidations: 80 queued, 0 in progress
User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0
Browser Language: fr,fr-fr,en-us,en
Anonymize Referrer:
Do Not Track enabled: 0