Installation should function as intended without any errors
After filling in the database details and clicking continue, the script errors out after about two minutes with the following error pageMore info
Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at [REDACTED] to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
The only thing that appears in my error log is the following:
End of script output before headers: index.php
Hi @jonaskohl, do you have your PHP
max_execution_time (or some other timeout) set to something low? It looks like the step to setup the database is just taking too long and gets cut off. Or possibly there's some other error causing the database queries like
CREATE TABLE to just hang...
The tables (or at least some of them) do get created. I think it's a problem with
max_execution_time. I've already contacted my hosting provider because changing the value inside a script or
php.ini does not seem to have an effect. So the problem probably lies with my hosting provider, not with Matomo.
:+1: good to know, I'll close this for now. If you discover anything else that could point to a bug feel free to comment or reopen the issue.