@mattab opened this Issue on March 29th 2021 Member

Steps to Reproduce & Expected Behavior

  • Go to Visits Log
  • Click on a "View visitor profile" icon on any visit
  • Click on the "Export" icon on the right of the Visitor ID at the top of the visitor profile
  • Expected to get a working XML output

Current Behavior

Got instead this:

<?xml version="1.0" encoding="utf-8" ?>
    <error message="You can't access this resource as it requires 'view' access for the website id = 1." />

Possible Solution

Might be similar to https://github.com/matomo-org/matomo/issues/16043


Wanting to export the visitor profile data to see the metadata included and later use the API pragmatically

Your Environment

Reproduced on Matomo Cloud, also running latest 4.3.0 beta

  • Matomo Version: latest
This Issue was closed on April 1st 2021
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