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Exporting "Visitor Profile" data results in "Your session has expired due to inactivity. Please log in to continue." #17407

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mattab opened this issue Mar 29, 2021 · 0 comments · Fixed by #17409
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Regression Indicates a feature used to work in a certain way but it no longer does even though it should.
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@mattab
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mattab commented Mar 29, 2021

Steps to Reproduce & Expected Behavior

  • Go to Visits Log
  • Click on a "View visitor profile" icon on any visit
  • Click on the "Export" icon on the right of the Visitor ID at the top of the visitor profile
  • Expected to get a working XML output

Current Behavior

Got instead this:

<?xml version="1.0" encoding="utf-8" ?>
<result>
	<error message="You can't access this resource as it requires 'view' access for the website id = 1." />
</result>

Possible Solution

Might be similar to #16043

Context

Wanting to export the visitor profile data to see the metadata included and later use the API pragmatically

Your Environment

Reproduced on Matomo Cloud, also running latest 4.3.0 beta

  • Matomo Version: latest
@mattab mattab added the Regression Indicates a feature used to work in a certain way but it no longer does even though it should. label Mar 29, 2021
@tsteur tsteur added this to the 4.3.0 milestone Mar 29, 2021
@sgiehl sgiehl self-assigned this Mar 30, 2021
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Labels
Regression Indicates a feature used to work in a certain way but it no longer does even though it should.
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3 participants