@mattab opened this Issue on March 29th 2021 Member

Steps to Reproduce & Expected Behavior

  • Go to Visits Log
  • Click on a "View visitor profile" icon on any visit
  • Click on the "Export" icon on the right of the Visitor ID at the top of the visitor profile
  • Expected to get a working XML output

Current Behavior

Got instead this:

<?xml version="1.0" encoding="utf-8" ?>
<result>
    <error message="You can't access this resource as it requires 'view' access for the website id = 1." />
</result>

Possible Solution

Might be similar to https://github.com/matomo-org/matomo/issues/16043

Context

Wanting to export the visitor profile data to see the metadata included and later use the API pragmatically

Your Environment

Reproduced on Matomo Cloud, also running latest 4.3.0 beta

  • Matomo Version: latest
This Issue was closed on April 1st 2021
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