When I use a segmentation on a value for an action dimension, I should have only results on this value on the action dimension.
In the example below, banque is an action dimension (Note: Est means is).
This is confirmed when I click on the segmented log icon: No result as expectd when segmented on banque equals E and M
Note: The segmented log on banque equals E work perfectly
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Plugins Activated: API, AbTesting 4.0.6, Actions, ActivityLog 4.0.2, Annotations, BulkTracking, Cohorts 4.0.2, Contents, CoreAdminHome, CoreConsole, CoreHome, CorePluginsAdmin, CoreUpdater, CoreVisualizations, CustomDimensions, CustomJsTracker, CustomReports 4.0.4, Dashboard, DevicePlugins, DevicesDetection, Diagnostics, Events, Feedback, FormAnalytics 4.0.2, Funnels 4.0.3, GeoIp2, Goals, Heartbeat, HeatmapSessionRecording 4.0.6, ImageGraph, Insights, Installation, Intl, IntranetMeasurable, LanguagesManager, Live, LoginLdap 4.3.0, MobileMessaging, Monolog, Morpheus, MultiSites, Overlay, PagePerformance, PrivacyManager, ProfessionalServices, Proxy, Referrers, Resolution, RollUpReporting 4.0.1, RssWidget, SEO, ScheduledReports, SearchEngineKeywordsPerformance 4.1.1, SegmentEditor, SitesManager, TagManager, Tour, Transitions, TwoFactorAuth, UserCountry, UserCountryMap, UserId, UserLanguage, UsersFlow 4.0.2, UsersManager, VisitFrequency, VisitTime, VisitorInterest, VisitsSummary, WebsiteMeasurable, Widgetize
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Server Info: Apache
Had visits in last 1 day: 1
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Maybe related to #14664 ?
Hi @heurteph-ei, segments that work on actions (including custom action dimensions), don't select only the actions that match the segment, but visits that have at least one action that matches the segment. Can you check whether the visits in the visitor log in this segment all have the action? If there are visits that don't have an action that matches, then there would be an issue.
Yes, I understand this point of view, BUT in this case, the segmented visit log:
should show this fact. Instead of, I got no result:
Note: you are right, the dimension value changed duting the single visit and took all values that are displayed in the widget, and no other values
Hi, @heurteph-ei can you provide the exact steps you got to display the segmented visitor log like that? Are you able to reproduce this on https://demo.matomo.cloud ? If not, can you check if the same issue occurs on the latest Matomo version?
Hi @diosmosis
Unfortunately, I can't test on a local latest version of Matomo. Also, I cannot add new segment to matomo.cloud, maybe you could do it for me?
For example, please add a segment on Page Author == 'Git-17388'
, then I'll be able to do a tracking on a page to reproduce the use case.
Also, I tried several times to be tracked on divezone.net in order to appear on https://demo.matomo.cloud, but it never works. I even tried on my own computer, and on several browsers (Chrome, Edge, Firefox).
Note: on Firefox, I cannot disable the HTTP parameter DNT:1
Hi @heurteph-ei, demo.matomo.cloud is a special instance that uses test data to showcase matomo features. It's not directly connected to divezone.net. I can add a segment for the page author today. Would you be able to post the tracking request(s) you'd use here in the meantime? It might help in reproducing locally.
@diosmosis okay, I have pushed some tracking on matomo.cloud...
But the Page Author behaviour seems to encounter some problems... I'll wait untill tomorrow in order to check it the server needs time to update its data...
OK, my data are well stored:
@diosmosis can you add the segment Page Author == 17388
?
Anyway, on this sample, I enconter some strange behaviour:
Behaviour > Page Author
Date: 31st of March, 2021 (day)
Segment: All visits
Add segment comparison: Returning users
OK, the data seem good (as my tests were not done as returning users)
Open the Segmented visits log of Page Author D2
for Segment Returning users
. I expect getting no result, but this is not the case:
Also note that all these logs are not related to my "visit" at all, as I was just "tracked" via the HTTP API.
Apologies for the delay @heurteph-ei, I just added the segment: https://demo.matomo.cloud/index.php?module=CoreHome&action=index&idSite=1&period=day&date=yesterday#?idSite=1&period=day&date=yesterday&segment=dimension2%3D%3DGit-17388&category=Dashboard_Dashboard&subcategory=1
Thanks for providing the extra details! We'll take a look after the weekend.
No worries :-)
The Visitors > Visits Log works as expected on the new segment: The log displays the whole session in which the Page Author == Git-17388
.
Page Author == Git-17388
during his session : I can see all events of the session.Page Author == Git-17388
during his session : The session is not visible at all.
Now I have to wait a few time for the new segment to be processed by the system for Page Author ;-)
I won't be available until April, the 6th. So I'll continue my test on Tuesday :-)
Enjoy your weekend!
Hello, I'm back
So the behaviour I encounter on premises the same as in the cloud.
The table displays all the author values I encountered during the visit in which I saw the famous Page Author Git-17388
. I don't know if it as an expected behaviour of Matomo, or if we expect to have only one single row: Git-17388
.
But as the table displays 3 actions for Page Author Julien
, when I click on the segmented visit log of Julien row, I should get some data instead of nothing:
Thanks @heurteph-ei for going through all the trouble of reproducing it on demo.matomo.cloud! It's certainly a bug. Seems to have to do with segments like dimension2==Git-17388;dimension2==another-author
. I think it should be interpreted as "select visits that contain an action w/ dimension2 == Git-17388 AND an action w/ dimension2 == another-author", but it's clearly not doing anything.