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E-Mail Reports are not sent automatically #17307

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tauschn opened this issue Mar 5, 2021 · 1 comment
Open

E-Mail Reports are not sent automatically #17307

tauschn opened this issue Mar 5, 2021 · 1 comment
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@tauschn
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tauschn commented Mar 5, 2021

Hello :)
I have to select the individual day for my daily reports and trigger them to be sent myself. No matter what time I choose, nothing goes out automatically to the email.
In general, I have had problems since 3 updates, as my admin menu works only as mobile.
Thank you for support!
Best,
Tauschn
@Findus23
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Findus23 commented Mar 5, 2021

So the manual mails work, but the scheduled ones don't?
It might be that your php-cli is not set up correctly to send mails, but the php your webserver uses is. You can try the test-email command: https://matomo.org/faq/troubleshooting/faq_34856/

Also you might want to try out using SMTP for Mails instead of the default php mail function.

BTW: I'd recommend you to ask general troubleshooting questions on the forum in the future. We try to keep the GitHub issues with bugs that are known and can be reproduced.

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@Findus23 @tauschn @innocraft-automation