@thiagofabre opened this Issue on February 18th 2021

Issue

For some reason, the events are not showing in the Event list inside Behaviour section, but I can see them on the Visitors Log

Here you can see the list of actions with 6 actions
Screenshot from 2021-02-18 17-15-49

Here you can see the events has only 3 entries
Screenshot from 2021-02-18 17-17-10

Your Environment

  • Matomo Version: 4.1.1
  • Matomo Tracker Java Library: 1.5
  • PHP Version: 7.4.15
  • Operating System: Ubuntu
@diosmosis commented on February 18th 2021 Member

Hi @thiagofabre, do the other event reports have the same issue? If you invalidate the day and re-archive does it fix the problem for you?

@thiagofabre commented on February 22nd 2021

My Matomo server has only events now, we are in testing phase. How Can I invalidate the day to test if it will fix the problem?

@sgiehl commented on February 22nd 2021 Member

@thiagofabre you can find the possibilities to do that here: https://matomo.org/faq/how-to/faq_155/

@thiagofabre commented on February 22nd 2021

I just try to invalidate the day, but it's still not showing on the Behaviour section.

@thiagofabre commented on February 23rd 2021

I just want to mention that I am using the java tracker library to do that

@diosmosis commented on February 23rd 2021 Member

@thiagofabre would you be able to provide access to your matomo and/or database to help diagnose? (if so, email dizzy@innocraft.com)

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