FreeBSD 12.2
Matomo-Version: 4.1.1
MySQL-Version: 5.6.50
PHP-Version: 7.4.14
python37-3.7.9

Problem: Script to import Log Files fails since Update from 3.14 to 4.1.1 with:

importing Matomo ID 8 from partnerwelt.domain.tld without botsFatal error: php /usr/local/www/matomo/misc/cron/updatetoken.php --matomo-domain=analytics.domain.tld failed with error: PHP Fatal error: Uncaught InvalidArgumentException: The directory "/usr/local/www/matomo/tmp/cache/tracker/" does not exist and could not be created. in /usr/local/www/matomo/vendor/doctrine/cache/lib/Doctrine/Common/Cache/FileCache.php:84

Directory exists and is owned by www, as are the subdirs and files. All is accessible.

Log

HANDLING: /var/log/www/2021/02/02/ssl_request.log
importing Matomo ID 8 from partnerwelt.domain.tld without botsFatal error: php /usr/local/www/matomo/misc/cron/updatetoken.php --matomo-domain=analytics.domain.tld failed with error: PHP Fatal error: Uncaught InvalidArgumentException: The directory "/usr/local/www/matomo/tmp/cache/tracker/" does not exist and could not be created. in /usr/local/www/matomo/vendor/doctrine/cache/lib/Doctrine/Common/Cache/FileCache.php:84
Stack trace:
#0 /usr/local/www/matomo/vendor/doctrine/cache/lib/Doctrine/Common/Cache/PhpFileCache.php(33): Doctrine\Common\Cache\FileCache->__construct('/usr/local/www/...', '.php', 2)
#1 /usr/local/www/matomo/vendor/matomo/cache/src/Backend/File.php(40): Doctrine\Common\Cache\PhpFileCache->__construct('/usr/local/www/...', '.php')
#2 /usr/local/www/matomo/vendor/matomo/cache/src/Backend/Factory.php(22): Matomo\Cache\Backend\File->__construct('/usr/local/www/...')
#3 /usr/local/www/matomo/vendor/matomo/cache/src/Backend/Factory.php(96): Matomo\Cache\Backend\Factory->buildFileCache(Array)
#4 /usr/local/www/matomo/vendor/matomo/cache/src/Backend/Factory.php(41): Matomo\Cache\Backend\Factory->buildBackend('file', Array)
#5 /usr/local/www/matomo/vendor/matomo/cache/src/Backend/Factory.php(100) in /usr/local/www/matomo/vendor/doctrine/cache/lib/Doctrine/Common/Cache/FileCache.php on line 84
.
Reponse code was: 255. You can alternatively run the importer using the --login and --password option
system /usr/local/bin/python3.7 /usr/local/www/matomo/misc/log-analytics/import_logs.py --url=https://analytics.domain.tld/analytics/ --idsite=8 --recorders=4 --enable-http-errors --enable-http-redirects --enable-static ~/sv03.domain.tld.output.tmp failed: 256importing Matomo ID 9 from partnerwelt.domain.tld without botsFatal error: php /usr/local/www/matomo/misc/cron/updatetoken.php --matomo-domain=analytics.domain.tld failed with error: PHP Fatal error: Uncaught InvalidArgumentException: The directory "/usr/local/www/matomo/tmp/cache/tracker/" does not exist and could not be created. in /usr/local/www/matomo/vendor/doctrine/cache/lib/Doctrine/Common/Cache/FileCache.php:84
Stack trace:
#0 /usr/local/www/matomo/vendor/doctrine/cache/lib/Doctrine/Common/Cache/PhpFileCache.php(33): Doctrine\Common\Cache\FileCache->__construct('/usr/local/www/...', '.php', 2)
#1 /usr/local/www/matomo/vendor/matomo/cache/src/Backend/File.php(40): Doctrine\Common\Cache\PhpFileCache->__construct('/usr/local/www/...', '.php')
#2 /usr/local/www/matomo/vendor/matomo/cache/src/Backend/Factory.php(22): Matomo\Cache\Backend\File->__construct('/usr/local/www/...')
#3 /usr/local/www/matomo/vendor/matomo/cache/src/Backend/Factory.php(96): Matomo\Cache\Backend\Factory->buildFileCache(Array)
#4 /usr/local/www/matomo/vendor/matomo/cache/src/Backend/Factory.php(41): Matomo\Cache\Backend\Factory->buildBackend('file', Array)
#5 /usr/local/www/matomo/vendor/matomo/cache/src/Backend/Factory.php(100) in /usr/local/www/matomo/vendor/doctrine/cache/lib/Doctrine/Common/Cache/FileCache.php on line 84
.
Reponse code was: 255. You can alternatively run the importer using the --login and --password option
system /usr/local/bin/python3.7 /usr/local/www/matomo/misc/log-analytics/import_logs.py --url=https://analytics.domain.tld/analytics/ --idsite=9 --recorders=4 --enable-http-errors --enable-http-redirects --enable-static --enable-bots ~/sv03.domain.tld.output.tmp failed: 256Press any key to continue...
$ ./LOAD_sv03_partnerwelt_matomo_date-1.pl

Permissions:

pwd
/usr/local/www/matomo/tmp

ls -lR cache
total 16
-rw-rw-r-- 1 www www 20 Feb 3 16:47 index.htm
-rw-rw-r-- 1 www www 20 Feb 3 16:47 index.php
-rw-r--r-- 1 www www 47 Jan 28 04:34 token.php
drwxrwxr-x 2 www www 3584 Feb 3 16:51 tracker

cache/tracker:
total 3432
-rw-rw-r-- 1 www www 218694 Feb 3 16:28 eagercache-411-tracker.php
-rw-rw-r-- 1 www www 305782 Feb 3 15:41 eagercache-411-ui.php
-rw-rw-r-- 1 www www 3230 Feb 3 16:51 matomocache_1.php
-rw-rw-r-- 1 www www 1066 Feb 3 15:03 matomocache_10.php