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No server-to-server tracking when "Only track visits and actions when the action URL starts with one of the above URLs." checked #17170

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traderjean opened this issue Jan 30, 2021 · 1 comment
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No server-to-server tracking when "Only track visits and actions when the action URL starts with one of the above URLs." checked #17170

traderjean opened this issue Jan 30, 2021 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@traderjean
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traderjean commented Jan 30, 2021 •
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Hey everyone,
Using an ecommerce API to track conversions. Tracking is working fine in JS. But the user conversion is sent from another server and seems like matomo is blocking it when the options "Only track visits and actions when the action URL starts with one of the above URLs." is checked.

Anyone has an idea how I can fix that ?
Thanks a lot.
@traderjean traderjean changed the title No server-to-server tracking when" Only track visits and actions when the action URL starts with one of the above URLs." No server-to-server tracking when "Only track visits and actions when the action URL starts with one of the above URLs." checkedd Jan 30, 2021
@traderjean traderjean reopened this Jan 30, 2021
@traderjean traderjean changed the title No server-to-server tracking when "Only track visits and actions when the action URL starts with one of the above URLs." checkedd No server-to-server tracking when "Only track visits and actions when the action URL starts with one of the above URLs." checked Jan 30, 2021
@tsteur tsteur added the answered For when a question was asked and we referred to forum or answered it. label Jan 31, 2021
@tsteur
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tsteur commented Jan 31, 2021

hi @traderjean you will then need to set a page URL in the tracking request that matches a configured URL in Matomo.

If you're using the PHP tracker, that be for example $tracker->setUrl(). If you're using the Tracking API, you would need to use the url tracking parameter.

@tsteur tsteur closed this as completed Jan 31, 2021
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