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world map doesn't work #1717

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anonymous-matomo-user opened this issue Sep 22, 2010 · 16 comments
Closed

world map doesn't work #1717

anonymous-matomo-user opened this issue Sep 22, 2010 · 16 comments
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Bug For errors / faults / flaws / inconsistencies etc. duplicate For issues that already existed in our issue tracker and were reported previously.
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@anonymous-matomo-user
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In the demo online and also in my localhost (I was thinking it was a my problem) the user world map doesn't work some times (more also)

@anonymous-matomo-user
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Attachment:
errormap.jpg

@robocoder
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Browser? Flash player version? Screenshot? Describe how it doesn't work?

@robocoder
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(oops didn't see the attachment)

also, is it a problem with "today" or any day / period?

@anonymous-matomo-user
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it's a problem with "today" and any day or period! This in localhost, with my tests... In demo online the same

@gka
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gka commented Sep 22, 2010

I need more information to fix this bug.

@anonymous-matomo-user
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In chromium it works. Do you have firefox linux version? Could you try with that? Matbe is only a firefox problem, i don't know

@robocoder
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@anonymous-matomo-user
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Nothing, I don't see the world map yet.

@robocoder
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Sorry, I forgot to mention, you'll have to delete the cached files in tmp/templates_c/* and tmp/assets/*, and clear your browser cache, so that the browser loads the updated version of broadcast.js.

@anonymous-matomo-user
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very very good.
now it works, my compliments.

@anonymous-matomo-user
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I'm sorry but the user map is hidden again...:
I repeat to delete the cached files in that dirs but nothing now.

@robocoder
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WaKKa: is this only on FF? What version of FF and Flash player?

@anonymous-matomo-user
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Every time I've to clean the browser chache.
Anyway, I've a Firefox 3.6 browser, Flash player v10 on Linux x64, if it's important.

@robocoder
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In plugins/UserCountryMap/templates/worldmap.tpl, try changing wmode to transparent (instead of opaque).

Another thing to check is whether or not you're using the native 64-bit version of the Flash player.

@anonymous-matomo-user
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Ook, now it seems to work also after a lot of reload!

PS: login forum doesn't work yet :p

@robocoder
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Ok, marking as closed.

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3 participants