@krithikabalu opened this Issue on January 18th 2021

Content report under Behavior tab shows up empty even though I can see data in visitor log.
To navigate to contents report: Behavior -> Contents
This is also discussed in matomo forums but no solution yet: https://forum.matomo.org/t/content-reports-empty/38494
Can someone please help with this?

@tsteur commented on January 18th 2021 Member

Hi @krithikabalu this would be happening because there are interactions without any impressions. Can you let us know more about how you implemented content tracking in your site?

@krithikabalu commented on January 18th 2021

Hi @tsteur thank you, I get your point, isn't it possible to have content interactions being presented in the report? in our use case, we are interested in content interactions than impressions. Apart from this report, is there any other endpoint or report where we can get content interaction information?
For example, I would want to know info like
2 clicks were made on component tagged data-track-content='my-component1' and
1 click was made on component tagged data-track-content='my-component2'

@tsteur commented on January 18th 2021 Member

Apart from this report, is there any other endpoint or report where we can get content interaction information?

You should otherwise be able to get it using our Custom Reports plugin.

The alternative would be also tracking content impressions. So far the plugin relies on also having content impressions tracked to be able to correctly calculate the click ratio etc. A change probably could be made for it to work without impressions but it's unlikely a priority currently unfortunately.

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