Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Contents report shows up empty when no content impressions tracked but content interactions #17109

Open
krithikabalu opened this issue Jan 18, 2021 · 4 comments
Labels
Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.

Comments

@krithikabalu
Copy link

Content report under Behavior tab shows up empty even though I can see data in visitor log.
To navigate to contents report: Behavior -> Contents
This is also discussed in matomo forums but no solution yet: https://forum.matomo.org/t/content-reports-empty/38494
Can someone please help with this?

@tsteur
Copy link
Member

tsteur commented Jan 18, 2021

Hi @krithikabalu this would be happening because there are interactions without any impressions. Can you let us know more about how you implemented content tracking in your site?

@krithikabalu
Copy link
Author

Hi @tsteur thank you, I get your point, isn't it possible to have content interactions being presented in the report? in our use case, we are interested in content interactions than impressions. Apart from this report, is there any other endpoint or report where we can get content interaction information?
For example, I would want to know info like
2 clicks were made on component tagged data-track-content='my-component1' and
1 click was made on component tagged data-track-content='my-component2'

@tsteur
Copy link
Member

tsteur commented Jan 18, 2021

Apart from this report, is there any other endpoint or report where we can get content interaction information?

You should otherwise be able to get it using our Custom Reports plugin.

The alternative would be also tracking content impressions. So far the plugin relies on also having content impressions tracked to be able to correctly calculate the click ratio etc. A change probably could be made for it to work without impressions but it's unlikely a priority currently unfortunately.

@tsteur tsteur added the Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc. label Jan 18, 2021
@tsteur tsteur changed the title Contents report shows up empty Contents report shows up empty when no content impressions tracked but content interactions Jan 18, 2021
@tsteur tsteur added this to the Backlog (Help wanted) milestone Jan 18, 2021
@heurteph-ei
Copy link

Hi @mattab
The same as #12445?

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Enhancement For new feature suggestions that enhance Matomo's capabilities or add a new report, new API etc.
Projects
None yet
Development

No branches or pull requests

3 participants