@nrenault opened this Issue on January 11th 2021


One user get the following error message:

"You are currently not allowed to log in because you had too many failed logins, try again later"


According to this FAQ, the error seems to come from Login plugin who is disabled because I use LoginLdap plugin.

I removed manually brute force logs from DB, I cleared cache, the user can login but after few seconds of navigation on Matomo, he have the same error again.

Version used: Matomo 4.1.0

@sgiehl commented on January 11th 2021 Member

@nrenault are you using any third party plugins?

@nrenault commented on January 11th 2021

@sgiehl: I use ExtraTools, LoginLdap and QueuedTracking.

@nrenault commented on January 13th 2021

To give you more informations: Matomo is installed on 3 servers. This one only have LoginLdap activated on it, but ExtraTools and QueuedTracking are used on other servers (same database).

I have no entries in bruteforce table on DB, and the error is still here for all users loggued from LDAP.

I enabled development mode and logging, but I have nothing interesting.

Is it possible to desactivate the bruteforce check from config file or DB ?

@nrenault commented on January 13th 2021

I close the issue, the problem is users, not Matomo....

Sorry for this lost of time...

This Issue was closed on January 13th 2021
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