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Segment graph wrong since Matomo 4.0.3 #17044

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robles-design opened this issue Jan 5, 2021 · 10 comments
Closed

Segment graph wrong since Matomo 4.0.3 #17044

robles-design opened this issue Jan 5, 2021 · 10 comments

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@robles-design
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I noticed that the segment graph for Checkout Success Suche intern (blue) is wrong since November 01, 2020. The comparison for "Checkout Success Suche intern" and "Checkout Success" (all checkouts) must be different like in October. Any idea?

matomo-segments-compare

@sgiehl
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sgiehl commented Jan 5, 2021

would you mind sharing both segment definitions?

@robles-design
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Checkout Success
Visitors who reached a goal id --> matches --> 1

Checkout Success Search intern
Visitors who reached a goal id --> matches --> 1
AND
Search term (internal search) --> does not contain --> testomat

With "Checkout Success Search intern" I get all visitors who bought something and did an internal search, because no one searches for testomat and all other search terms are counted. That worked since 2016.

@sgiehl
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sgiehl commented Jan 5, 2021

I guess an empty search term might meanwhile match the does not contain testomat. Did you try it with a segment like searches>0 ?

@robles-design
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How do I define this?

@sgiehl
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sgiehl commented Jan 5, 2021

Should be something like Number of searches in the UI

@robles-design
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Thanks, found it. Test button works. I'll give you feedback if it works after archiving.

@robles-design
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I'll get the following error in the UI admin panel when I want to reset historical reports: The segment condition 'searches&gt' is not valid.

@sgiehl
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sgiehl commented Jan 5, 2021

Are you using the Invalidate Reports plugin?

@robles-design
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Yes

@mattab
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mattab commented Dec 14, 2023

Thanks for your patience with this issue. We believe this has been resolved in the recent updates of Matomo. To ensure you have the fix, please update to the latest version of Matomo. If the issue persists after the update, don't hesitate to reopen this issue and let us know. Cheers!

@mattab mattab closed this as not planned Won't fix, can't repro, duplicate, stale Dec 14, 2023
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3 participants