I tried to play with the UserId feature on Matomo 4.1.0 and I discovered that the statistics are differents if you track a Website vs an Intranet website.
So at the end, when you track an Intranet site, it doesn't merge pass actions and for a Website, it merge it. Is it normal?
Hi @alexandrejobin when you use an "intranet" site then "we trust cookies" and as a result this could be indeed a side effect. I'm assuming this is because usually we would identify the previous visit because of the
configId. But now because the visitorId changes when you use the userId feature and we only look for the visitorId it would create a new visit.
I didn't actually try to reproduce this but looking at code this seems to be what is happening.
There is a config setting to change this userId behaviour and you could try changing this in
config/config.ini.php if you wanted both to behave the same. Add this to the config:
[Tracker] enable_userid_overwrites_visitorid = 0
[Tracker] exists in the config then you would only add the other line to the
Tracker section. This would change it for all websites and intranets though and it basically means if the same user use different devices then they won't be shown as the same "visitor" in Matomo.
@mattab I suppose this is some expected behavior when using userId feature with an intranet website? At least I wouldn't know a way to change this except for on demand for an intranet site setting
enable_userid_overwrites_visitorid = 0 but then you don't get information for the same user when they use different devices so that's likely not a good idea.
I will try to add
enable_userid_overwrites_visitorid = 0 to my config because I have a mix of extranet and intranet and I would prefer that all sites get the same logic. But my preference would be that one an anonymous user log to the application that we can merge all his pass actions because this is in fact his actions and we can get a better view of what this user is doing.
Thank you for your quick response!
I've just tested the
enable_userid_overwrites_visitorid = 0 and it have no effect. When I test a
Website, it have the same behavior as described in the first post.
Hi @alexandrejobin just double checking that
enable_userid_overwrites_visitorid =0 is part of the
[Tracker] section? Does it have an effect on the intranet measurable?
enable_userid_overwrites_visitorid = 0 is part of the
[Tracker] section, both
intranet react the same:
Maybe I don't understand correctly but this is like if the
enable_userid_overwrites_visitorid = 0 is doing, in fact, what
enable_userid_overwrites_visitorid = 1 should do.